Pharmacy Voice is asking community pharmacists to take part in a practice-based audit on the non-supply of OTC products to patients seeking self care.

The audit, which is available to all AIMp, CCA and NPA members, will investigate the reasons for not supplying OTC medicines to a patient when requested. Community pharmacy teams are encouraged to take part in the audit over any one-week period between 1 August and 30 November.

Rob Darracott, chief executive of Pharmacy Voice, commented: “Pharmacy Voice recognises that there is a great deal of care and guidance offered by pharmacy teams which results in non-supply of products. We hope that this audit will provide greater insight into these situations so we can gain a more complete picture of pharmacy teams’ interactions with patients.”