Counter Intelligence Plus

It's good to talk

Understanding different conditions and products available is important, but communication is key to giving the best possible service.

Question time

The questions you ask customers are important to help you understand what’s wrong and offer appropriate advice.

Helping customers affected by cancer

Increasingly, the pharmacy role involves a public health element – providing self care advice and helping customers with serious conditions.

Latest News

Brexit negotiators urged to prioritise patient safety

The HDA joined the House of Commons’ Health and Social Care Committee in urging Brexit negotiators to prioritise p...

PAGB welcomes head lice treatment safety alert

It's important to reassure people that head lice treatments are appropriately safe when used correctly, PAGB said in its...

Popular Features

Success for TENA

TENA Lady Discreet has been recognised as the UK’s best bladder weakness range after being named Product of the Year f...

Five types of diabetes not two, say researchers

There are five distinct types of diabetes rather than two, according to research published in the journal Lancet Diabete...

Vulnerable people face “endless cycle” of hospital admissions

A new Red Cross report looks at the problem of NHS patients being discharged back to homes with unsuitable living condi...