Counter Intelligence Plus

It's good to talk

Understanding different conditions and products available is important, but communication is key to giving the best possible service.

Question time

The questions you ask customers are important to help you understand what’s wrong and offer appropriate advice.

Helping customers affected by cancer

Increasingly, the pharmacy role involves a public health element – providing self care advice and helping customers with serious conditions.

Latest News

Empty words, empty promises?

Mandeep Mudhar is disappointed by attitudes at the recent APPG meeting

Migraine sufferers at risk of MOS

Nearly 60 per cent of people with migraine are currently overusing pain relief medication, according to a new survey by ...

Popular Features

Abdominal migraine

This pharmacy scenario focuses on abdominal migraine.

Promoting long, healthy lives - the role of pharmacy

This NPA-accredited module highlights risk factors for ill health among older people and how you can help customers redu...

Ask the experts: 0-6 months

Pharmacy teams are asked for advice on a wide range of infant feeding topics. So how do the experts suggest you respond ...