Counter Intelligence Plus

It's good to talk

Understanding different conditions and products available is important, but communication is key to giving the best possible service.

Question time

The questions you ask customers are important to help you understand what’s wrong and offer appropriate advice.

Helping customers affected by cancer

Increasingly, the pharmacy role involves a public health element – providing self care advice and helping customers with serious conditions.

Latest News

RoE: how to create a winning entry

As this year's RoE Awards open for entries, TM gives you the inside scoop on putting together a winning entry, including...

RPS: a “scandal” not to make best use of pharmacists

The RPS’s Sandra Gidley has said it would be “nothing short of a scandal” if health services did not make best use...

Popular Features

Pause for breath

A new report on air pollution report showcases the scale of the problem in regional cities as well as the capital. But w...

Cold comfort

Winter weather can play havoc with skin. Make sure you’re prepared for your customers’ skin problems with this exper...

Stopping bowel cancer in its tracks

Almost 332,000 people living in the UK will needlessly lose their lives to bowel cancer between now and 2035 unless urge...