15 Min 
In OTC
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This Professional Assistant module is about hayfever. It focuses on the common symptoms and the OTC products and self care tips that pharmacy teams can recommend to help customers manage them.
Objectives
After studying this module, assistants will:
- Recognise the symptoms of hayfever
- Know how customers can prevent symptoms of hayfever
- Understand how to respond to customers’ different needs and advise them on the most suitable treatment choices.
About this module
This module is suitable for all members of the pharmacy team who wish to increase their knowledge of communication skills. This module has been endorsed with the NPA’s Training Seal as suitable for use by pharmacy teams as part of their ongoing learning.
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Download
Click here to download a PDF of the module as it appeared in print. You can still use your online learning log to record your learning outcomes and impact on your practice.
