Some 20,000 people every day are now getting urgent health advice from NHS 111, according to NHS Digital.

Over half of all calls to the phone service received expert assessment from a clinical professional in July this year – the highest proportion since the service was introduced.

The proportion of telephone calls receiving direct input from doctors, nurses and other clinicians has been steadily increasing every month since data was first collected in November 2016, when one in four people spoke to a medical professional.

In July only one in ten callers were advised to visit A&E. Over the same period, during the heatwave, emergency departments recorded the highest ever number of visits to A&E, with more than two million people seeking help in just one month, a five per cent increase on the same time last year.

Members of the public called the NHS 111 service 1.4 million times in July, an increase of eight per cent compared with the same time last year.

Originally Published by Pharmacy Magazine

Recommended

Age UK warns of loneliness crisis in over-50s

The charity predicts that unless this issue is tackled, the number of people aged 50 and over who are often lonely will ...

Smoking increases risk of dementia?

Smoking may increase the risk of developing dementia, according to research published in the Annals of Clinical and Tran...




This website is for healthcare professionals, people who work in pharmacy and pharmacy students. By clicking into any content, you confirm this describes you and that you agree to Training Matters's Terms of Use and Privacy Policy.

We use essential, performance, functional and advertising cookies to give you a better web experience. Find out how to manage these cookies here. We also use Interest Based Advertising Cookies to display relevant advertisements on this and other websites based on your viewing behaviour. By clicking "Accept" you agree to the use of these Cookies and our Cookie Policy.