Counter Intelligence Plus

It's good to talk

Understanding different conditions and products available is important, but communication is key to giving the best possible service.

Question time

The questions you ask customers are important to help you understand what’s wrong and offer appropriate advice.

Helping customers affected by cancer

Increasingly, the pharmacy role involves a public health element – providing self care advice and helping customers with serious conditions.

Latest News

RPS: pharmacy needs share of £20bn NHS boost

The RPS welcomed the promise of additional funding but said some of this money must be used to help pharmacy support "th...

CCA launches valproate audit for pharmacy teams

The trade body represents large pharmacy multiples but encourages all community pharmacies to participate due to the ser...

Popular Features

Bridging the nutrient gap

With the findings of a new report highlighting significant nutrient deficiency, there's plenty of opportunity for pharma...

Care home pharmacist recruitment drive is “bang on target” sa…

A £20 million NHS England drive to recruit pharmacists and pharmacy technicians into care homes has been praised&n...

Catching up with an RoE winner

Former RoE Award winner Debbie Starr tells TM how her career has progressed since scooping highly commended in the ...


By using this website, you accept Training Matters Terms of Use, Privacy Policy and Cookie Policy. Click accept to hide box. By continuing browsing you have confirmed your acceptance.