Practice

Top for teamwork

Paula Hindmarch’s passion for helping people meant that a switch from police officer to dispensing assistant was not as far-fetched as it may seem.

Your guide to... revalidation

For pharmacy technicians who remember the days of getting CPPE certificates, it may feel like CPD has just been introduced. But a new era has begun: it’s the age of revalidation.

The five-year Which?

As yet another Which? report highlights failings in the care and advice available from community pharmacy teams, what is pharmacy doing to learn from its mistakes?

Change on the horizon

In this second of two articles on the outlook for pharmacy technicians in 2018 and beyond, Tess Fenn considers three significant changes that pharmacy technicians will see in the coming months and years.

Catching up with an RoE winner

Former RoE Award winner Debbie Starr has progressed since scooping highly commended in the Retail Skills category and winning the Infant Care Award.

A head for healthcare

Working her way up from pharmacy novice to head office via a whole host of other challenges, Jenna Whitehead proves the sky is the limit.

Looking ahead

In this first of two articles on the outlook for pharmacy technicians in 2018 and beyond, Tess Fenn considers the focus for APTUK as pharmacy technicians’ professional leadership body.

A true champion of health

Accuracy checking pharmacy technician Tyly Roberts uses her local knowledge and passion for healthy living to make a difference in her community in more ways than one.

Meeting the standards

The GPhC recently unveiled new standards for pharmacy technician training, representing a giant leap for the profession. 

Changing direction

With the patter of tiny feet on the horizon, Leanne Beverley discusses difficult decisions, the appeal of new challenges and the continued importance of CPD.

A time for reflection

With the festive season upon us and revalidation set to come into force in early 2018, Tess Fenn explains how this is the ideal time for reflection.

The possibilities are endless

Oliver Jones proves that the skills of a pharmacy technician don’t have to be confined to the four walls of a pharmacy. In fact, his diverse job portfolio suggests that the possibilities are endless.

Outstanding community outreach

Crossmaglen Pharmacy in County Armagh is making a name for itself in the local area with a whole host of external events and pharmacy services aimed at helping the community keep in fine fettle.

Surviving a GPhC inspection

Inspections are an essential but often dreaded part of pharmacy life. But as Leanne Beverley explains, with enough preparation they can go without a hitch.

Better conversations for better outcomes

Good communication skills are vital in a pharmacy setting. Tess Fenn considers how pharmacy technicians can build on them to achieve better outcomes and empower patients.

Stepping up to the plate

Shahean Khatun’s pharmacy career has been varied and full of challenges but she’s certainly found her niche and is thriving in her latest role.

Taking on pancreatic cancer

Pancreatic Cancer Action chief executive Ali Stunt speaks to TM about the work the charity does to raise awareness of the disease and improve early diagnosis rates.

Face-to-face

The NPA believes there are profound benefits to be had from face-to-face interaction between patients and pharmacists. Sue Hobdey, NPA head of learning and development, looks at the role of support staff

An indispensable team member

Kayleigh Rattray started to work at her local pharmacy at the tender age of 13. Six years on and an apprenticeship later, Kayleigh is an indispensable part of the team.

Supervision: part 2

In her second article on supervision, Tess Fenn discusses potential moves that could enable transformational change of pharmacy practice and greater use of community pharmacy.

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