Practice

Meeting the standards

The GPhC recently unveiled new standards for pharmacy technician training. But what are they, why are they being implemented and how will it all work?

Changing direction

With the patter of tiny feet on the horizon, Leanne Beverley discusses difficult decisions, the appeal of new challenges and the continued importance of CPD.

A time for reflection

With the festive season upon us and revalidation set to come into force in early 2018, Tess Fenn explains how this is the ideal time for reflection.

The possibilities are endless

Oliver Jones proves that the skills of a pharmacy technician don’t have to be confined to the four walls of a pharmacy. In fact, his diverse job portfolio suggests that the possibilities are endless.

Communicating with children

This bite-sized learning module considers the skills required to effectively communicate with children.

Outstanding community outreach

Crossmaglen Pharmacy in County Armagh is making a name for itself in the local area with a whole host of external events and pharmacy services aimed at helping the community keep in fine fettle.

Surviving a GPhC inspection

Inspections are an essential but often dreaded part of pharmacy life. But as Leanne Beverley explains, with enough preparation they can go without a hitch.

Better conversations for better outcomes

Good communication skills are vital in a pharmacy setting. Tess Fenn considers how pharmacy technicians can build on them to achieve better outcomes and empower patients.

Stepping up to the plate

Shahean Khatun’s pharmacy career has been varied and full of challenges but she’s certainly found her niche and is thriving in her latest role.

Pet potential

This bite-sized learning module considers how pharmacies can optimise the pet health category.

Taking on pancreatic cancer

Pancreatic Cancer Action chief executive Ali Stunt speaks to TM about the work the charity does to raise awareness of the disease and improve early diagnosis rates.

Face-to-face

The NPA believes there are profound benefits to be had from face-to-face interaction between patients and pharmacists. Sue Hobdey, NPA head of learning and development, looks at the role of support staff

An indispensable team member

Kayleigh Rattray started to work at her local pharmacy at the tender age of 13. Six years on and an apprenticeship later, Kayleigh is an indispensable part of the team.

Supervision: part 2

In her second article on supervision, Tess Fenn discusses potential moves that could enable transformational change of pharmacy practice and greater use of community pharmacy.

Get ready for Stoptober

All community pharmacies should embrace the Stoptober campaign and encourage people to stop smoking and kick the habit for good, says Leanne Beverley.

Communication skills

This bite-sized learning module considers the skills required for effective communication.

Focus on flu

As the community pharmacy flu vaccination service season looms, Leanne Beverley urges pharmacy staff to get involved and make this the most successful year yet.

Supervision: part 1

In this, the first of two articles on supervision, Tess Fenn discusses why this issue is important and where it fits in with current policy

Opportunity knocks

After starting her career working in Sainsbury's in Hampshire, the opportunity arose for Helen Griffen to move to the store’s pharmacy. Now a dispensing assistant and team leader, she hasn’t looked back since.

Here comes the sun

Travel PGDs offer pharmacy teams yet another way to engage with customers and highlight pharmacy as the first port of call for health, says the NPA.
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