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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
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We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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Learning, 10 Jan 2025 Training Matters , 15 Min Module
Learning, 10 Jan 2025 Training Matters , 10 Min Module
Learning, 10 Jan 2025 Training Matters , 10 Min Module
Learning, 10 Jan 2025 Training Matters , 10 Min Module
Campaigns, 10 Jan 2025 Training Matters , 1 Min Article
In-depth, 10 Jan 2025 Training Matters , 1 Min Article
Practice, 10 Jan 2025 Training Matters , 1 Min Article
14 Jan 2025 , 1 min article
The precarious state of our ever-stretched NHS is never more obvious than in the winter months, but some innovative schemes are aiming to relieve some of the pressures in the year ahead.
10 Jan 2025 , 1 Min Article
Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?
05 Dec 2024 , 1 Min Article
Nutrition levels in the UK are dangerously low, and the latest research reinforces that dietary habits need to change.
13 Nov 2024 , 1 Min Article
The term ‘ultra-processed foods’ has become a buzzword, with links to conditions such as cancer, heart disease and early death putting it in the headlines. But what actually are ultra-processed foods, and do people really need to cut down on their consumption?
03 Oct 2024 , 1 Min Article
Chronic hand eczema is fairly common in the UK, and is an extremely inhibiting condition. With the skin feeling itchy, chapped and painful, sufferers are at times unable to perform basic tasks, but treatment options are still limited.
17 Sep 2024 , 1 Min Article
A 2024 report has brought to light the existing and projected health inequalities prevalent in England. It urges Government action while noting the importance primary care will play in bringing about equilibrium.
19 Aug 2024 , 1 Min Article
With Scotland, Jersey and the Isle of Man moving forward with legal changes to their assisted dying laws, what might this mean for the rest of the UK? Training Matters investigates
18 Jul 2024 , 1 Min Article
There are over 120 different types of brain tumour, the direct causes of which are still not clear. Research and progress for this type of cancer are painfully behind, but steps forward are slowly being made.
18 Jun 2024 , 1 Min Article
Burnout is a growing issue in busy workplaces and frazzled homes, but pharmacy advice can tackle the flames.
20 May 2024 , 1 Min Article
UK sexual health experts are warning Brits against increasing rates of syphilis infections, and why they serve as a ‘wake up call’ to the state of sexual health services.
24 Apr 2024 , 1 Min Article
From breast checks to bowel screening, there’s so much more to self care than candles and bubble baths.
25 Mar 2024 , 1 Min Article
From the NHS AI Lab to a tool that can grade the severity of rare cancer, artificial intelligence is playing an increasing role in healthcare – but what are the benefits and risks?
07 Dec 2023 , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Training Matters , 1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Training Matters , 1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Training Matters , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Training Matters , 1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Training Matters , 1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Arthur Walsh , 3 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Tinkal Desai ,1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Tinkal Desai ,1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Tinkal Desai ,1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Tinkal Desai ,1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Tinkal Desai ,1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Tinkal Desai ,1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Tinkal Desai ,1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Tinkal Desai ,1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Tinkal Desai ,1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Tinkal Desai ,1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Tinkal Desai ,3 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Tinkal Desai ,1 Min Article
February may be a short month, but there is still plenty of time to make a difference in its 28 days. We explore two important health campaigns.
Campaigns, 10 Jan 2025 Training Matters , 1 Min Article
Campaigns, 10 Jan 2025 Tinkal Desai , 1 Min Article
Encourage open conversation with customers to support them through their menopause journey
14 Jan 2025 , 10 Min Module
The average adult suffers two to four colds a year in the UK. Children are even more prone, experiencing five to eight colds on average. As self care advice and OTC products for cold and flu are commonly available from the pharmacy, it is important pharmacy teams know what to recommend.
10 Jan 2025 , 15 Min Module
The fourth module in our series looking at care homes, focusing on legislation affecting care homes.
10 Jan 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
10 Jan 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians.
11 Dec 2024 , 10 Min Module
The third module in our series looking at care homes
11 Dec 2024 , 10 Min Module
Ears are made up of tiny fibres, chambers and fluid which work silently to keep us orientated throughout the day and night. Customers experiencing any issues with their ears, from ear wax to infections, will be looking to the pharmacy team to help them get back on track.
11 Dec 2024 , 15 Min Module
This interactive video will help you to better understand skin sensitivity and support your customers’ skin needs
05 Dec 2024 , 5 Min Module
Make the right recommendations to support customers to stop smoking
18 Nov 2024 , 10 Min Module
Covid-19 restrictions may be a thing of the past, but customers will continue to have concerns about symptom management, vaccines and long Covid.
15 Nov 2024 , 15 Min Module
The last module in our Pharmacy First series looks at how pharmacy teams can communicate with customers about the service, as well as how to manage those who may not understand – or accept – that they are ineligible.
15 Nov 2024 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians.
15 Nov 2024 , 10 Min Module
Can the pharmacy team play a role in making the healthcare sector more sustainable? We find out how every change implemented counts.
10 Jan 2025 , 1 Min Article
Data shows that in many instances, men are suffering from conditions at higher rates than women, and are even dying earlier. We explore how pharmacy teams can support men’s health from behind the counter.
10 Jan 2025 , 1 Min Article
With support from the pharmacy, customers don’t need to put up with pain alone.
10 Jan 2025 , 1 Min Article
Smoking cessation advice is one of the most vital services pharmacy teams can deliver. Smoking’s negative effect on health is far reaching, so educating and supporting customers to quit is essential.
11 Dec 2024 , 1 Min Article
Pain is a broad term – it can cover various physical and non-physical ailments, last five minutes or five years, and serve as an alert to other conditions.
11 Dec 2024 , 1 Min Article
Longer, darker days can worsen mental health for many people, but support and advice from pharmacy teams can help.
05 Dec 2024 , 1 Min Article
“Early to bed and early to rise makes a man healthy, wealthy and wise,” is a well-known quote, which research has proven to ring true. But how closely do pharmacy customers connect sleep with wellbeing?
14 Nov 2024 , 1 Min Article
Diabetes is a chronic condition which requires constant vigilance, making the number of undiagnosed diabetics extremely concerning.
13 Nov 2024 , 1 Min Article
The heart is well-known as an emblem of love, around which many a saying revolve, but it is foremost the vital organ responsible for pumping blood and oxygen around the body. If not looked after, the heart’s health can deteriorate and cause serious problems.
13 Nov 2024 , 1 Min Article
Living with lung conditions like asthma or chronic obstructive pulmonary disease can make daily activities extremely difficult, with symptoms ranging from manageable, requiring the use of an inhaler, to severe, requiring sufferers to visit the hospital.
03 Oct 2024 , 1 Min Article
As the winter months begin, the pharmacy will undoubtedly see more customers looking for help with conditions like the flu, a cold or cough. Luckily, the pharmacy is also a place where a plethora of OTC remedies are available, and where customers can gain valuable self care advice from the pharmacy team.
03 Oct 2024 , 1 Min Article
Skin takes the brunt of the cold in winter, and most of the time, it puts up a strong defence. However, there are various conditions that can flare up and require more attention than usual during the colder months.
03 Oct 2024 , 1 Min Article