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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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OTC, 13 Nov 2023 Training Matters , 15 Min Module
OTC, 13 Nov 2023 Training Matters , 15 Min Module
People, 13 Nov 2023 Training Matters , 1 Min Article
People, 13 Nov 2023 Training Matters , 1 Min Article
In-depth, 13 Nov 2023 Training Matters , 1 Min Article
In-depth, 13 Nov 2023 Training Matters , 1 Min Article
Conditions, 13 Nov 2023 Training Matters , 1 Min Article
Conditions, 13 Nov 2023 Training Matters , 1 Min Article
Conditions, 13 Nov 2023 Monica West , 1 Min Article
Conditions, 13 Nov 2023 Monica West , 1 Min Article
Conditions, 13 Nov 2023 Training Matters , 1 Min Article
Conditions, 13 Nov 2023 Training Matters , 1 Min Article
Bedbugs have hit the headlines recently, with fears that infestations in Paris have made it to London…
13 Nov 2023 , 1 Min Article
New statistics show that excessive alcohol consumption is still a problem for many people, so what can community pharmacy teams do to help them recognise and moderate their intake?
05 Oct 2023 , 1 Min Article
A new BMJ study has raised eyebrows as it marks the first-time human blood cells have been used to test period products.
13 Sep 2023 , 1 Min Article
As the world of medicine advances, why is the UK’s maternal mortality rate rising?
10 Aug 2023 , 1 Min Article
As WHO publishes its first AMR research agenda, and a UN report lays bare the threat of superbugs, what role can pharmacy play in AMR protection?
13 Jul 2023 , 1 Min Article
A 2023 report has identified some of the greatest environmental threats to health in the UK.
14 Jun 2023 , 1 Min Article
The herbal medicines category can be confusing to navigate, but the right advice from pharmacy teams can lead to satisfied and informed customers, and increased sales for the pharmacy.
11 May 2023 , 1 Min Article
We are all aware that our bodies follow circadian rhythms. But how can upsetting those rhythms affect our overall health?
12 Apr 2023 , 1 Min Article
Anaphylactic reactions to peanuts and shellfish are widely publicised… but what about exercise?
14 Mar 2023 , 1 Min Article
As March is National Bed Month in the UK, we’re turning our attention to sleep, with a closer look at its importance for overall health and wellbeing.
08 Feb 2023 , 1 Min Article
Media headlines about Strep A have placed many people on high alert for the infection and its complications. Pharmacy staff should be aware of the key facts so they can help assuage public panic.
11 Jan 2023 , 15 Min Article
Festive celebrations are now in full swing, but as one of the busiest times of year approaches, it’s important for pharmacy teams to protect their mental health.
01 Dec 2022 , 1 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
People, 13 Nov 2023 Training Matters , 1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
People, 16 Oct 2023 Training Matters , 1 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
People, 13 Nov 2023 Tinkal Desai ,1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
People, 16 Oct 2023 Tinkal Desai ,1 Min Article
This November there are many opportunities for pharmacy teams to encourage all customers – particularly men – to focus on themselves that little bit more.
Campaigns, 01 Nov 2023 Training Matters , 1 Min Article
Campaigns, 01 Nov 2023 Tinkal Desai , 1 Min Article
The final module in this 3-part series will help you identify customers at risk of misusing analgesia and offers practical advice for handling difficult conversations
27 Nov 2023 , 5 Min Article
Understand your role in sore throat management and what you can recommend to help ease symptoms.
21 Nov 2023 , 5 Min Article
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers struggling with thrush and bacterial vaginosis.
13 Nov 2023 , 10 Min Article
Considering links between nutrition and medicine in practice.
13 Nov 2023 , 5 Min Article
This CPD module aims to help pharmacy technicians update their knowledge on combined oral contraceptives.
13 Nov 2023 , 10 Min Article
To understand why a sore throat happens, it is useful to know a little about the upper respiratory tract, which comprises the nose and nasal passages, the sinuses, the pharynx and the larynx.
13 Nov 2023 , 15 Min Article
Update your understanding about reflux and provide reassurance and advice to parents.
13 Nov 2023 , 5 Min Article
This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.
24 Oct 2023 , 5 Min Article
Pharmacy can play an important role in supporting new parents when they are looking for advice regarding infant feeding.
23 Oct 2023 , 5 Min Article
How medicines and nutrition influence each other.
17 Oct 2023 , 1 Min Article
This CPD module aims to help pharmacy technicians update their knowledge on the management of shingles.
17 Oct 2023 , 10 Min Article
Learn more about treating acute otitis externa and your role in raising awareness of antibiotic resistance.
16 Oct 2023 , 5 Min Article
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers struggling with thrush and bacterial vaginosis.
13 Nov 2023 , 10 Min Article
Winter can be a challenging time for older customers, but pharmacy teams can offer a warm welcome in the colder months.
13 Nov 2023 , 1 Min Article
Joint pain can significantly impact day-to-day life. Explore the advice and support available in the pharmacy.
13 Nov 2023 , 1 Min Article
When symptoms affecting the upper gastrointestinal tract occur, they can be unpleasant but there is much OTC support to be obtained from the pharmacy.
13 Nov 2023 , 1 Min Article
As the winter season sets in, pharmacies will be inundated with customers suffering from cold and flu symptoms. How teams can best help those affected?
17 Oct 2023 , 1 Min Article
The ears are not only vital for hearing, but balance too, so it’s important to keep them as healthy as possible. Explore various ear problems and the best self care tips and treatment advice staff can offer.
06 Oct 2023 , 1 Min Article
Amid discussions of introducing a minister for men’s mental health, explore the mental health issues facing men and how best pharmacy teams can support them.
06 Oct 2023 , 1 Min Article
For many a concerned parent, the first place they may turn when their child seems a little under the weather is their local pharmacy. Here's how staff can quell their worries
13 Sep 2023 , 1 Min Article
The Government have set an ambitious smokefree target by 2030 but recent statistics indicate they are not on track to reach this goal. Here's how pharmacy can help encourage patients to give up smoking
13 Sep 2023 , 1 Min Article
Helping overweight and obese customers to lose weight can change and save lives. Here's how pharmacy can help individuals make small lifestyle changes that are safe and sustainable
13 Sep 2023 , 1 Min Article
Cases of musculoskeletal conditions in the UK continue to rise, what advice pharmacy teams can offer to those suffering?
11 Aug 2023 , 1 Min Article
As the skin is one of our most vital organs, keeping it healthy is extremely important.
11 Aug 2023 , 1 Min Article
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