Learning, 12 Feb 2026 Training Matters , 15 Min Module
Learning, 12 Feb 2026 Training Matters , 3 Min Module
Conditions, 12 Feb 2026 Training Matters , 5 Min Article
Conditions, 12 Feb 2026 Training Matters , 1 Min Article
Conditions, 12 Feb 2026 Training Matters , 1 Min Article
In-depth, 12 Feb 2026 Training Matters , 1 Min Article
From methanol in alcoholic drinks to taking too much medication by mistake, there is a greater risk of being poisoned accidentally than many of us realise.
12 Feb 2026 , 1 Min Article
Antidepressants are used every day in the UK by millions of people, yet many are unaware of their potential side effects – which have now been uncovered in a new research paper.
15 Jan 2026 , 1 Min Article
In many parts of the world, menopause as a health condition is overlooked – despite afflicting women for an average of seven years. The Annual Meeting of the Menopause Society looks to change that.
12 Dec 2025 , 1 Min Article
Cold weather is not just uncomfortable. It can be life-threatening, particularly for those with underlying conditions, facing financial difficulty or trapped indoors by the cold.
11 Nov 2025 , 1 Min Article
The Royal College of Physicians has recently called the standard of UK’s end-of-life care into question.
07 Oct 2025 , 1 Min Article
Hopefully, most people with an allergy will be able to avoid coming into contact with or ingesting allergens, but this is, well, hopeful. In the event that they do experience anaphylaxis, there are now a few treatment options.
10 Sep 2025 , 1 Min Article
After 2024 gave the UK its coolest summer since 2015, the warm spells of 2025 have felt even hotter. Training Matters investigates how public bodies are looking to keep people safe when the temperature rises.
13 Aug 2025 , 1 Min Article
The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does it work?
07 Jul 2025 , 1 Min Article
Endometriosis affects physical, psychological and reproductive health, but progress in managing – or better, finding a cure for – the disease is still not urgent enough.
06 Jun 2025 , 1 Min Article
Many people can unanimously agree that loud noises are annoying. But how many of us know that noise is silently impacting our hearing, cardiovascular and mental health?
13 May 2025 , 1 Min Article
People with an allergy to house dust mites are uniquely disadvantaged, as their allergen takes up a permanent residence in their homes, cars and workplaces. Luckily, a new treatment is set to make their lives easier.
09 Apr 2025 , 1 Min Article
Opioids can be highly effective for pain relief in the short-term, but long-term use can lead to several negative impacts on one’s health.
12 Mar 2025 , 1 Min Article
Above all else, Charlotte Coomber prioritises staff training and customer care, which she believes go hand in hand.
From volunteering at the counter to becoming a decade-long employee with growing qualifications under her belt, Dhara Desai is making the most of what pharmacy has to offer.
We catch up with Abigail Wattleworth, two-time RoE finalist. She speaks about how winning gave her the confidence to pursue the next step in her pharmacy journey.
From being a hairdresser one day to a healthcare adviser the next, Rachel Smith took a chance at a new career. Both her and the community are now reaping the rewards.
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Above all else, Charlotte Coomber prioritises staff training and customer care, which she believes go hand in hand.
From volunteering at the counter to becoming a decade-long employee with growing qualifications under her belt, Dhara Desai is making the most of what pharmacy has to offer.
We catch up with Abigail Wattleworth, two-time RoE finalist. She speaks about how winning gave her the confidence to pursue the next step in her pharmacy journey.
From being a hairdresser one day to a healthcare adviser the next, Rachel Smith took a chance at a new career. Both her and the community are now reaping the rewards.
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Another month brings another opportunity to raise awareness for a host of health campaigns in the pharmacy.
This pharmacy scenario guides you through how to help a customer dealing with chilblains.
12 Feb 2026 , 3 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers struggling with thrush and bacterial vaginosis.
11 Feb 2026 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it mirrors Pharmacy Magazine’s programme throughout the year. This series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
19 Jan 2026 , 10 Min Module
Sore throats can often be a symptom of another issue, such as a cold or flu, but this doesn’t make them any less painful or uncomfortable. Having a good understanding of treatment management can help you support customers so they can start feeling better quickly.
15 Jan 2026 , 15 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
15 Dec 2025 , 10 Min Module
Knowing which organ or area of the upper gastrointestinal tract is causing certain symptoms is crucial to finding an effective solution for customers, especially since symptoms can be painful and uncomfortable.
12 Dec 2025 , 15 Min Module
Understand the different treatment options for reflux and discover how to target 7 key symptoms with one recommendation
09 Dec 2025 , 5 Min Module
Understand the causes and symptoms of toothache and how to support sufferers with advice and fast-acting pain relief with Orajel.
18 Nov 2025 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
14 Nov 2025 , 10 Min Module
Pharmacy teams have a huge role to play in helping customers with intimate health issues, delivering OTC and self care advice on the topic with sensitivity in mind.
12 Nov 2025 , 15 Min Module
Pharmacy teams can play a huge role in encouraging male customers to address symptoms that should not be ignored.
12 Feb 2026 , 1 Min Article
From pregnancy to the early months of a baby’s life, parenthood comes with a host of challenges. We find out how pharmacy teams can help.
12 Feb 2026 , 1 Min Article
There are a plethora of injuries pharmacy customers may ask for help with. Some may be easily attended to with OTC products, but others require more specialised knowledge.
12 Feb 2026 , 5 Min Article
Sustainability is not unachievable in the pharmacy, especially with the help of a new guide that supports pharmacies to reduce their environmental impact.
19 Jan 2026 , 1 Min Article
Research shows that women are more likely than men to suffer from mental health problems. Training Matters finds out more about the conditions customers may be struggling with, and how you can help.
19 Jan 2026 , 1 Min Article
From constipation and diarrhoea to bloating, abdominal pain and red flag symptoms, lower GI issues are a daily part of community pharmacy practice.
15 Jan 2026 , 1 Min Article
Pharmacy teams will notice an influx of customers with skin-related concerns as the temperature drops. Luckily, there are plenty of remedies and self care advice to recommend.
15 Dec 2025 , 1 Min Article
This time of year can feel daunting for customers as they reflect on the past 12 months and look forward to what’s to come, all while dealing with freezing temperatures and little sunlight.
12 Dec 2025 , 1 Min Article
As sleep problems surge and stress levels climb, understanding when to advise, when to screen, and when to refer can transform outcomes for customers.
11 Dec 2025 , 1 Min Article
With the 2025/26 winter season set to bring a severe rise in respiratory illnesses, pharmacy teams are likely to be busier than ever supporting customers with coughs, colds and flu.
14 Nov 2025 , 1 Min Article
Despite indigestion and heartburn being extremely uncomfortable, they usually don’t indicate anything serious and can be easily treated in the pharmacy. There are, however, some red flags to look out for.
12 Nov 2025 , 1 Min Article
You’re only as old as you feel, as the saying goes. And with the right lifestyle choices, customers can influence what that age is – to a certain extent. We explore how customers can age healthily.
11 Nov 2025 , 1 Min Article
