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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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There are three ways you can find relevant content. Firstly, the homepage will display suggestions for you. If you are logged in, we can tailor the content to your particular job role and topics of interest, as well as making it easy for you to see what’s trending. Secondly, you can use the “search” function at the top of the website. Finally, you can click on “explore” in the main menu and browse topics of interest to you.
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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You have to register an account on Training Matters and login to access your personal, secure learning log.
It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
Yes, pharmacists and pharmacy technicians also have the ability to record and add their own revalidation entries to their learning log in line with GPhC requirements.
Yes, if you record learning on more than one website, it will be displayed in your learning log which is shared across all the accounts you have registered with The Training Matters.
Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is one of the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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CPD, 15 Dec 2025 Training Matters , 10 Min Module
Conditions, 15 Dec 2025 Training Matters , 1 Min Article
Campaigns, 15 Dec 2025 Training Matters , 1 Min Article
Learning, 12 Dec 2025 Training Matters , 15 Min Module
Conditions, 12 Dec 2025 Training Matters , 1 Min Article
In-depth, 12 Dec 2025 Training Matters , 1 Min Article
Cold weather is not just uncomfortable. It can be life-threatening, particularly for those with underlying conditions, facing financial difficulty or trapped indoors by the cold.
11 Nov 2025 , 1 Min Article
The Royal College of Physicians has recently called the standard of UK’s end-of-life care into question.
07 Oct 2025 , 1 Min Article
Hopefully, most people with an allergy will be able to avoid coming into contact with or ingesting allergens, but this is, well, hopeful. In the event that they do experience anaphylaxis, there are now a few treatment options.
10 Sep 2025 , 1 Min Article
After 2024 gave the UK its coolest summer since 2015, the warm spells of 2025 have felt even hotter. Training Matters investigates how public bodies are looking to keep people safe when the temperature rises.
13 Aug 2025 , 1 Min Article
The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does it work?
07 Jul 2025 , 1 Min Article
Endometriosis affects physical, psychological and reproductive health, but progress in managing – or better, finding a cure for – the disease is still not urgent enough.
06 Jun 2025 , 1 Min Article
Many people can unanimously agree that loud noises are annoying. But how many of us know that noise is silently impacting our hearing, cardiovascular and mental health?
13 May 2025 , 1 Min Article
People with an allergy to house dust mites are uniquely disadvantaged, as their allergen takes up a permanent residence in their homes, cars and workplaces. Luckily, a new treatment is set to make their lives easier.
09 Apr 2025 , 1 Min Article
Opioids can be highly effective for pain relief in the short-term, but long-term use can lead to several negative impacts on one’s health.
12 Mar 2025 , 1 Min Article
This in-depth feature investigates the incurable skin affliction behind some well-known conditions, including nappy rash and dandruff.
14 Feb 2025 , 5 Min Article
The precarious state of our ever-stretched NHS is never more obvious than in the winter months, but some innovative schemes are aiming to relieve some of the pressures in the year ahead.
10 Jan 2025 , 1 Min Article
Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?
05 Dec 2024 , 1 Min Article
With her second novel due out this winter, Georgie St-Claire – pharmacy assistant at Weldricks in St Wilfrids Court, Doncaster – tells Training Matters about her love of writing fantasy fiction.
Practice, 15 Dec 2025 Training Matters , 1 Min Article
We catch up with Abigail Wattleworth, two-time RoE finalist. She speaks about how winning gave her the confidence to pursue the next step in her pharmacy journey.
Practice, 12 Dec 2025 Training Matters , 1 Min Article
From being a hairdresser one day to a healthcare adviser the next, Rachel Smith took a chance at a new career. Both her and the community are now reaping the rewards.
Practice, 11 Nov 2025 Training Matters , 1 Min Article
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
Practice, 07 Oct 2025 Training Matters , 1 Min Article
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Practice, 10 Sep 2025 Training Matters , 1 Min Article
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
Practice, 13 Aug 2025 Training Matters , 1 Min Article
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
Practice, 06 Jun 2025 Training Matters , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Training Matters , 1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Richard Thomas , 2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
With her second novel due out this winter, Georgie St-Claire – pharmacy assistant at Weldricks in St Wilfrids Court, Doncaster – tells Training Matters about her love of writing fantasy fiction.
Practice, 15 Dec 2025 Training Matters , 1 Min Article
We catch up with Abigail Wattleworth, two-time RoE finalist. She speaks about how winning gave her the confidence to pursue the next step in her pharmacy journey.
Practice, 12 Dec 2025 Training Matters , 1 Min Article
From being a hairdresser one day to a healthcare adviser the next, Rachel Smith took a chance at a new career. Both her and the community are now reaping the rewards.
Practice, 11 Nov 2025 Training Matters , 1 Min Article
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
Practice, 07 Oct 2025 Training Matters , 1 Min Article
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Practice, 10 Sep 2025 Training Matters , 1 Min Article
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
Practice, 13 Aug 2025 Training Matters , 1 Min Article
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
Practice, 06 Jun 2025 Training Matters , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Training Matters , 1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Richard Thomas , 2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
Dry January is the annual month-long campaign that encourages people to reflect on their drinking habits and quit drinking for the first 31 days of the year.
Campaigns, 15 Dec 2025 Training Matters , 1 Min Article
Campaigns, 15 Dec 2025 Tinkal Desai , 1 Min Article
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
15 Dec 2025 , 10 Min Module
Knowing which organ or area of the upper gastrointestinal tract is causing certain symptoms is crucial to finding an effective solution for customers, especially since symptoms can be painful and uncomfortable.
12 Dec 2025 , 15 Min Module
Understand the different treatment options for reflux and discover how to target 7 key symptoms with one recommendation
09 Dec 2025 , 5 Min Module
Understand the causes and symptoms of toothache and how to support sufferers with advice and fast-acting pain relief with Orajel.
18 Nov 2025 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
14 Nov 2025 , 10 Min Module
Pharmacy teams have a huge role to play in helping customers with intimate health issues, delivering OTC and self care advice on the topic with sensitivity in mind.
12 Nov 2025 , 15 Min Module
Understand your role in recommending suitable analgesic options for acute pain and discover wellbeing tips you can share with your customers
29 Oct 2025 , 5 Min Module
Dry skin and atopic eczema can be extremely uncomfortable, causing itching and flaking, as well as being sore to touch. Pharmacy teams, however, can help customers to manage this condition with OTC treatment options, self care advice and signposting to further support.
07 Oct 2025 , 15 Min Module
The final module in our series looking at menopause, focusing on Continuous Professional Development.
07 Oct 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
07 Oct 2025 , 10 Min Module
The fifth module in our series looking at the menopause, focusing on conversations in practice.
17 Sep 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
11 Sep 2025 , 10 Min Module
Pharmacy teams will notice an influx of customers with skin-related concerns as the temperature drops. Luckily, there are plenty of remedies and self care advice to recommend.
15 Dec 2025 , 1 Min Article
This time of year can feel daunting for customers as they reflect on the past 12 months and look forward to what’s to come, all while dealing with freezing temperatures and little sunlight.
12 Dec 2025 , 1 Min Article
As sleep problems surge and stress levels climb, understanding when to advise, when to screen, and when to refer can transform outcomes for customers.
11 Dec 2025 , 1 Min Article
With the 2025/26 winter season set to bring a severe rise in respiratory illnesses, pharmacy teams are likely to be busier than ever supporting customers with coughs, colds and flu.
14 Nov 2025 , 1 Min Article
Despite indigestion and heartburn being extremely uncomfortable, they usually don’t indicate anything serious and can be easily treated in the pharmacy. There are, however, some red flags to look out for.
12 Nov 2025 , 1 Min Article
You’re only as old as you feel, as the saying goes. And with the right lifestyle choices, customers can influence what that age is – to a certain extent. We explore how customers can age healthily.
11 Nov 2025 , 1 Min Article
There are a host of different allergies customers can develop at any point in their lives. Knowing the signs and symptoms of an allergic reaction can help customers reach a diagnosis and go about their daily lives safely.
07 Oct 2025 , 1 Min Article
Scarring is in fact a miraculous performance by the body to self-heal. Scars can be, however, painful, itchy or damage one’s self-esteem. Training Matters explores how pharmacy teams can support their customers
07 Oct 2025 , 1 Min Article
From recognising early symptoms to helping people manage their medicines and lifestyle, community pharmacy teams are on the frontline of diabetes care.
07 Oct 2025 , 1 Min Article
Whether we like to believe it or not, parasitic infections are common, especially in households with young children. Training Matters explores how pharmacy teams can help customers spot and treat them.
11 Sep 2025 , 1 Min Article
Menopause is a huge milestone in a woman’s life, signifying the end of reproductivity and bringing with it a host of physical and emotional effects. We explore how pharmacy teams can help customers better understand its management.
10 Sep 2025 , 1 Min Article
With disposable vapes now banned in the UK to protect children’s health, will more people go back to smoking, and how can pharmacy teams support customers who want to quit?
10 Sep 2025 , 1 Min Article