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Learning, 07 Oct 2025 Training Matters , 15 Min Module
Conditions, 07 Oct 2025 Training Matters , 1 Min Article
Conditions, 07 Oct 2025 Training Matters , 1 Min Article
In-depth, 07 Oct 2025 Training Matters , 1 Min Article
Practice, 07 Oct 2025 Training Matters , 1 Min Article
Opinion, 07 Oct 2025 Training Matters , 1 Min Article
The Royal College of Physicians has recently called the standard of UK’s end-of-life care into question.
07 Oct 2025 , 1 Min Article
Hopefully, most people with an allergy will be able to avoid coming into contact with or ingesting allergens, but this is, well, hopeful. In the event that they do experience anaphylaxis, there are now a few treatment options.
10 Sep 2025 , 1 Min Article
After 2024 gave the UK its coolest summer since 2015, the warm spells of 2025 have felt even hotter. Training Matters investigates how public bodies are looking to keep people safe when the temperature rises.
13 Aug 2025 , 1 Min Article
The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does it work?
07 Jul 2025 , 1 Min Article
Endometriosis affects physical, psychological and reproductive health, but progress in managing – or better, finding a cure for – the disease is still not urgent enough.
06 Jun 2025 , 1 Min Article
Many people can unanimously agree that loud noises are annoying. But how many of us know that noise is silently impacting our hearing, cardiovascular and mental health?
13 May 2025 , 1 Min Article
People with an allergy to house dust mites are uniquely disadvantaged, as their allergen takes up a permanent residence in their homes, cars and workplaces. Luckily, a new treatment is set to make their lives easier.
09 Apr 2025 , 1 Min Article
Opioids can be highly effective for pain relief in the short-term, but long-term use can lead to several negative impacts on one’s health.
12 Mar 2025 , 1 Min Article
This in-depth feature investigates the incurable skin affliction behind some well-known conditions, including nappy rash and dandruff.
14 Feb 2025 , 5 Min Article
The precarious state of our ever-stretched NHS is never more obvious than in the winter months, but some innovative schemes are aiming to relieve some of the pressures in the year ahead.
10 Jan 2025 , 1 Min Article
Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?
05 Dec 2024 , 1 Min Article
Nutrition levels in the UK are dangerously low, and the latest research reinforces that dietary habits need to change.
13 Nov 2024 , 1 Min Article
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Whether she is ordering medicines, contacting the surgery to find substitutes or dropping off prescriptions, serving customers of her hometown community gives Lucy Mills purpose each day.
A happy and motivated team combined with a calm yet competitive work environment are what Edie Dunkley finds to be the perfect ingredients to create a successful community pharmacy.
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Help generate awareness, start conversations or prompt customers to check in on their male friends and family members by getting involved in Men’s Health Awareness Month.
Dry skin and atopic eczema can be extremely uncomfortable, causing itching and flaking, as well as being sore to touch. Pharmacy teams, however, can help customers to manage this condition with OTC treatment options, self care advice and signposting to further support.
07 Oct 2025 , 15 Min Module
The final module in our series looking at menopause, focusing on Continuous Professional Development.
07 Oct 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
07 Oct 2025 , 10 Min Module
The fifth module in our series looking at the menopause, focusing on conversations in practice.
17 Sep 2025 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
11 Sep 2025 , 10 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart leads you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with dry skin.
11 Sep 2025 , 10 Min Module
Erectile dysfunction (ED) is a common issue for many men, yet people often find it hard to discuss or seek treatment for. Pharmacy teams can be on hand with reassurance, OTC guidance and help spot when something more serious might be prevalent.
11 Sep 2025 , 15 Min Module
Know what AVARANTE is, when you can supply it and what advice to share with customers
14 Aug 2025 , 10 Min Module
Understand the difference between indigestion, acid reflux and heartburn and the different ways to treat indigestion and help prevent symptom recurrence
14 Aug 2025 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
13 Aug 2025 , 10 Min Module
Upgrade your pain relief advice, support self-care conversations and get to grips with the science behind Voltarol with this quick video training
06 Aug 2025 , 5 Min Module
Scarring is in fact a miraculous performance by the body to self-heal. Scars can be, however, painful, itchy or damage one’s self-esteem. Training Matters explores how pharmacy teams can support their customers
07 Oct 2025 , 1 Min Article
From recognising early symptoms to helping people manage their medicines and lifestyle, community pharmacy teams are on the frontline of diabetes care.
07 Oct 2025 , 1 Min Article
There are a host of different allergies customers can develop at any point in their lives. Knowing the signs and symptoms of an allergic reaction can help customers reach a diagnosis and go about their daily lives safely.
07 Oct 2025 , 1 Min Article
Whether we like to believe it or not, parasitic infections are common, especially in households with young children. Training Matters explores how pharmacy teams can help customers spot and treat them.
11 Sep 2025 , 1 Min Article
With disposable vapes now banned in the UK to protect children’s health, will more people go back to smoking, and how can pharmacy teams support customers who want to quit?
10 Sep 2025 , 1 Min Article
Menopause is a huge milestone in a woman’s life, signifying the end of reproductivity and bringing with it a host of physical and emotional effects. We explore how pharmacy teams can help customers better understand its management.
10 Sep 2025 , 1 Min Article
From cuts and grazes to CPR, there are many ways pharmacy teams can support customers with first aid concerns.
13 Aug 2025 , 1 Min Article
Bladder and bowel conditions can make daily tasks inconvenient, whilst also being extremely painful and uncomfortable. Training Matters explores the different conditions pharmacy teams may come across.
13 Aug 2025 , 1 Min Article
Alongside providing medication for asthmatic customers and those with COPD, pharmacy team members can also provide essential lifestyle advice key to preventing flare-ups and the condition worsening.
13 Aug 2025 , 1 Min Article
Everyone experiences headache from time to time, but do your customers know the difference between a tension headache and a migraine, a cluster headache and one brought on by dehydration?
11 Jul 2025 , 1 Min Article
Weight loss drugs have helped many people on their weight management journey, and now new research is showing that they may have more benefits. Eating a varied diet, prioritising whole foods and remembering what constitutes a ‘healthy weight’ however, is still important.
07 Jul 2025 , 1 Min Article
From verrucas to varicose veins, pharmacy teams are perfectly placed to help customers look after their feet and legs to stay mobile and pain-free.
07 Jul 2025 , 1 Min Article
