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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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There are three ways you can find relevant content. Firstly, the homepage will display suggestions for you. If you are logged in, we can tailor the content to your particular job role and topics of interest, as well as making it easy for you to see what’s trending. Secondly, you can use the “search” function at the top of the website. Finally, you can click on “explore” in the main menu and browse topics of interest to you.
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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You have to register an account on Training Matters and login to access your personal, secure learning log.
It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
Yes, pharmacists and pharmacy technicians also have the ability to record and add their own revalidation entries to their learning log in line with GPhC requirements.
Yes, if you record learning on more than one website, it will be displayed in your learning log which is shared across all the accounts you have registered with The Training Matters.
Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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News, 17 Oct 2024 Training Matters , 1 Min Article
News, 16 Oct 2024 Training Matters , 1 Min Article
News, 16 Oct 2024 Training Matters , 1 Min Article
Campaigns, 10 Oct 2024 Training Matters , 1 Min Article
CPD, 02 Oct 2024 Training Matters , 10 Min Module
Learning, 02 Oct 2024 Training Matters , 15 Min Module
Learning, 02 Oct 2024 Training Matters , 10 Min Module
The term ‘ultra-processed foods’ has become a buzzword, with links to conditions such as cancer, heart disease and early death putting it in the headlines. But what actually are ultra-processed foods, and do people really need to cut down on their consumption?
03 Oct 2024 , 1 Min Article
Chronic hand eczema is fairly common in the UK, and is an extremely inhibiting condition. With the skin feeling itchy, chapped and painful, sufferers are at times unable to perform basic tasks, but treatment options are still limited.
17 Sep 2024 , 1 Min Article
A 2024 report has brought to light the existing and projected health inequalities prevalent in England. It urges Government action while noting the importance primary care will play in bringing about equilibrium.
19 Aug 2024 , 1 Min Article
With Scotland, Jersey and the Isle of Man moving forward with legal changes to their assisted dying laws, what might this mean for the rest of the UK? Training Matters investigates
18 Jul 2024 , 1 Min Article
There are over 120 different types of brain tumour, the direct causes of which are still not clear. Research and progress for this type of cancer are painfully behind, but steps forward are slowly being made.
18 Jun 2024 , 1 Min Article
Burnout is a growing issue in busy workplaces and frazzled homes, but pharmacy advice can tackle the flames.
20 May 2024 , 1 Min Article
UK sexual health experts are warning Brits against increasing rates of syphilis infections, and why they serve as a ‘wake up call’ to the state of sexual health services.
24 Apr 2024 , 1 Min Article
From breast checks to bowel screening, there’s so much more to self care than candles and bubble baths.
25 Mar 2024 , 1 Min Article
From the NHS AI Lab to a tool that can grade the severity of rare cancer, artificial intelligence is playing an increasing role in healthcare – but what are the benefits and risks?
07 Dec 2023 , 1 Min Article
Bedbugs have hit the headlines recently, with fears that infestations in Paris have made it to London…
13 Nov 2023 , 1 Min Article
New statistics show that excessive alcohol consumption is still a problem for many people, so what can community pharmacy teams do to help them recognise and moderate their intake?
05 Oct 2023 , 1 Min Article
A new BMJ study has raised eyebrows as it marks the first-time human blood cells have been used to test period products.
13 Sep 2023 , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Training Matters , 1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Training Matters , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Training Matters , 1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Training Matters , 1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Training Matters , 1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Arthur Walsh , 3 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Training Matters , 1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Pharmacy Magazine , 4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Tinkal Desai ,1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Tinkal Desai ,1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Tinkal Desai ,1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Tinkal Desai ,1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Tinkal Desai ,1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Tinkal Desai ,1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Tinkal Desai ,1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Tinkal Desai ,1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Tinkal Desai ,3 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Tinkal Desai ,1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Tinkal Desai ,4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Tinkal Desai ,1 Min Article
This November, we picked out three important healthcare campaigns for you to get on board with in the pharmacy.
Campaigns, 10 Oct 2024 Training Matters , 1 Min Article
Campaigns, 10 Oct 2024 Tinkal Desai , 1 Min Article
Understand the important role pharmacy staff play in delivering the service, such as identifying eligible patients and offering self-care and product advice for easing symptoms.
30 Oct 2024 , 10 Min Module
This module busts the myths surrounding diarrhoea treatments and explores the products available OTC so you can recommend the right treatment.
30 Oct 2024 , 10 Min Module
Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range
17 Oct 2024 , 3 Min Module
Sponsored
This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms
17 Oct 2024 , 10 Min Module
Get to grips with the guidance for managing children’s pain and fever and make suitable recommendations
15 Oct 2024 , 3 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
02 Oct 2024 , 10 Min Module
Most people will have heard that smoking damages the lungs, but not everyone is aware of the numerous short and long-term negative impacts smoking has on health. The pharmacy team can play a vital role in educating customers on the risks of smoking and support their quitting journey.
02 Oct 2024 , 15 Min Module
The seventh module in our Pharmacy First series looks at how pharmacy teams can help patients navigate the acute otitis media service, as well as how to offer appropriate OTC advice and support for those who are ineligible.
02 Oct 2024 , 10 Min Module
The first module in our series looking at care homes.
02 Oct 2024 , 10 Min Module
Support your pharmacy team and customers with sleep and stress conversations and recommendations
01 Oct 2024 , 15 Min Module
This interactive video will test and reinforce your knowledge so you can confidently advise parents on common childhood illnesses, such as teething, earache, coughs and colds.
20 Sep 2024 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
17 Sep 2024 , 10 Min Module
As the winter months begin, the pharmacy will undoubtedly see more customers looking for help with conditions like the flu, a cold or cough. Luckily, the pharmacy is also a place where a plethora of OTC remedies are available, and where customers can gain valuable self care advice from the pharmacy team.
03 Oct 2024 , 1 Min Article
Living with lung conditions like asthma or chronic obstructive pulmonary disease can make daily activities extremely difficult, with symptoms ranging from manageable, requiring the use of an inhaler, to severe, requiring sufferers to visit the hospital.
03 Oct 2024 , 1 Min Article
Skin takes the brunt of the cold in winter, and most of the time, it puts up a strong defence. However, there are various conditions that can flare up and require more attention than usual during the colder months.
03 Oct 2024 , 1 Min Article
Getting older and reaching retirement age can be exciting for many, presenting a time for people to slow down and enjoy the lives they have created. However, it also means being more susceptible to long-term health conditions.
17 Sep 2024 , 1 Min Article
Having a parasite can sound like an unusual or tropical ailment, but they can affect anyone, anywhere, and need prompt treatment to stop them spreading.
17 Sep 2024 , 1 Min Article
Everyone knows the feeling of desperately needing to use the bathroom, and the relief that comes when the wait is over. However, for some people, the wait ends before it should, causing stress, worry and embarrassment.
17 Sep 2024 , 1 Min Article
Children and young people are suffering through an obesity crisis, with UK statistics showing worrying upward trends for the future.
19 Aug 2024 , 1 Min Article
Most people will have no doubt heard of IBS and IBD, and some may even know the symptoms associated with these conditions. But what exactly are they? What causes them? And how can they be treated?
19 Aug 2024 , 1 Min Article
From airborne to skin allergens, and food to medication, there’s a whole host of things that can cause people to have an allergic reaction – and pharmacy staff can be a useful source of advice on how to prevent and manage allergies.
19 Aug 2024 , 1 Min Article
Feet often get neglected until the sun comes out, but pharmacy teams can convince customers that a good footcare routine is important all year round.
18 Jul 2024 , 1 Min Article
Recommending a paracetamol or ibuprofen for someone with a headache is often the right solution, but pharmacy teams should be aware of the different types of headaches customers may be suffering from.
18 Jul 2024 , 1 Min Article
There are a couple of problems that may pose a threat to eye health and sight, but many of them can be treated in the pharmacy.
18 Jul 2024 , 1 Min Article