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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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There are three ways you can find relevant content. Firstly, the homepage will display suggestions for you. If you are logged in, we can tailor the content to your particular job role and topics of interest, as well as making it easy for you to see what’s trending. Secondly, you can use the “search” function at the top of the website. Finally, you can click on “explore” in the main menu and browse topics of interest to you.
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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Yes, logged in members can record their learning outcomes on any piece of content and save them in their learning log. Pharmacists and technicians can do this using recording templates in line with GPhC requirements.
You have to register an account on Training Matters and login to access your personal, secure learning log.
It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
Yes, pharmacists and pharmacy technicians also have the ability to record and add their own revalidation entries to their learning log in line with GPhC requirements.
Yes, if you record learning on more than one website, it will be displayed in your learning log which is shared across all the accounts you have registered with The Training Matters.
Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
Login and click on “Settings” in your member menu and click on the relevant links to change any of your details. All saved changes take immediate effect.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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Analysis, 13 Aug 2025 Training Matters , 1 Min Article
Analysis, 13 Aug 2025 Training Matters , 1 Min Article
Opinion, 13 Aug 2025 Training Matters , 1 Min Article
In-depth, 13 Aug 2025 Training Matters , 1 Min Article
Conditions, 13 Aug 2025 Training Matters , 1 Min Article
Conditions, 13 Aug 2025 Training Matters , 1 Min Article
Practice, 13 Aug 2025 Training Matters , 1 Min Article
After 2024 gave the UK its coolest summer since 2015, the warm spells of 2025 have felt even hotter. Training Matters investigates how public bodies are looking to keep people safe when the temperature rises.
13 Aug 2025 , 1 Min Article
The NHS recently announced the introduction of a cancer ‘super-jab’ capable of treating 15 different types of cancer, but what is it exactly, and how does it work?
07 Jul 2025 , 1 Min Article
Endometriosis affects physical, psychological and reproductive health, but progress in managing – or better, finding a cure for – the disease is still not urgent enough.
06 Jun 2025 , 1 Min Article
Many people can unanimously agree that loud noises are annoying. But how many of us know that noise is silently impacting our hearing, cardiovascular and mental health?
13 May 2025 , 1 Min Article
People with an allergy to house dust mites are uniquely disadvantaged, as their allergen takes up a permanent residence in their homes, cars and workplaces. Luckily, a new treatment is set to make their lives easier.
09 Apr 2025 , 1 Min Article
Opioids can be highly effective for pain relief in the short-term, but long-term use can lead to several negative impacts on one’s health.
12 Mar 2025 , 1 Min Article
This in-depth feature investigates the incurable skin affliction behind some well-known conditions, including nappy rash and dandruff.
14 Feb 2025 , 5 Min Article
The precarious state of our ever-stretched NHS is never more obvious than in the winter months, but some innovative schemes are aiming to relieve some of the pressures in the year ahead.
10 Jan 2025 , 1 Min Article
Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?
05 Dec 2024 , 1 Min Article
Nutrition levels in the UK are dangerously low, and the latest research reinforces that dietary habits need to change.
13 Nov 2024 , 1 Min Article
The term ‘ultra-processed foods’ has become a buzzword, with links to conditions such as cancer, heart disease and early death putting it in the headlines. But what actually are ultra-processed foods, and do people really need to cut down on their consumption?
03 Oct 2024 , 1 Min Article
Chronic hand eczema is fairly common in the UK, and is an extremely inhibiting condition. With the skin feeling itchy, chapped and painful, sufferers are at times unable to perform basic tasks, but treatment options are still limited.
17 Sep 2024 , 1 Min Article
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
Practice, 13 Aug 2025 Training Matters , 1 Min Article
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
Practice, 06 Jun 2025 Training Matters , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Training Matters , 1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Richard Thomas , 2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Training Matters , 1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Emma Sears’s keen instinct to help others has meant she has excelled in her role working in a community pharmacy.
Practice, 13 Aug 2025 Training Matters , 1 Min Article
After dedicating her life to her pharmacy, Donna Gwillim knows it just about better than anyone. Now, seeing in her retirement, Donna is getting a chance to reflect on all she has achieved.
Practice, 06 Jun 2025 Training Matters , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Training Matters , 1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Richard Thomas , 2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Training Matters , 1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Cardiovascular diseases are often thought to be inevitable – something that just happens as you age, or because of your genes. While some instances of CVD are unavoidable, this World Heart Day, the World Heart Federation wants people to know that lifestyle choices can prevent many of these conditions.
Campaigns, 28 Jul 2025 Training Matters , 1 Min Article
Campaigns, 28 Jul 2025 Tinkal Desai , 1 Min Article
Understand the difference between indigestion, acid reflux and heartburn and the different ways to treat indigestion and help prevent symptom recurrence
14 Aug 2025 , 5 Min Module
Know what AVARANTE is, when you can supply it and what advice to share with customers
14 Aug 2025 , 10 Min Module
With OTC advice and self care solutions, pharmacy teams can help to identify and treat eye problems as early as possible, preventing discomfort and even potential loss of vision.
13 Aug 2025 , 15 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
13 Aug 2025 , 10 Min Module
Upgrade your pain relief advice, support self-care conversations and get to grips with the science behind Voltarol with this quick video training
06 Aug 2025 , 5 Min Module
Recognise the different allergens present throughout the year and recommend effective products to manage allergy symptoms.
23 Jul 2025 , 5 Min Module
Learn how to identify sinusitis and understand the role of sea water spray in managing associated congestion
23 Jul 2025 , 5 Min Module
Discover how Strefen Spray can help ease your customers’ acute sore throat symptoms
21 Jul 2025 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
11 Jul 2025 , 10 Min Module
The fourth part in our series on menopause, looking at treatment options.
11 Jul 2025 , 10 Min Module
Children are prone to pain and fever, from the inevitable growing pains and teething to bouts of the flu and colds. Luckily, parents and caregivers can find plenty of advice and treatment options in the pharmacy.
07 Jul 2025 , 15 Min Module
Understand how you can empower women’s reproductive choices with EHC guidance and learn why ulipristal acetate is more effective than alternatives
10 Jun 2025 , 5 Min Module
Alongside providing medication for asthmatic customers and those with COPD, pharmacy team members can also provide essential lifestyle advice key to preventing flare-ups and the condition worsening.
13 Aug 2025 , 1 Min Article
From cuts and grazes to CPR, there are many ways pharmacy teams can support customers with first aid concerns.
13 Aug 2025 , 1 Min Article
Bladder and bowel conditions can make daily tasks inconvenient, whilst also being extremely painful and uncomfortable. Training Matters explores the different conditions pharmacy teams may come across.
13 Aug 2025 , 1 Min Article
Everyone experiences headache from time to time, but do your customers know the difference between a tension headache and a migraine, a cluster headache and one brought on by dehydration?
11 Jul 2025 , 1 Min Article
Weight loss drugs have helped many people on their weight management journey, and now new research is showing that they may have more benefits. Eating a varied diet, prioritising whole foods and remembering what constitutes a ‘healthy weight’ however, is still important.
07 Jul 2025 , 1 Min Article
From verrucas to varicose veins, pharmacy teams are perfectly placed to help customers look after their feet and legs to stay mobile and pain-free.
07 Jul 2025 , 1 Min Article
Training Matters explores how pharmacy teams can help customers to have stress-free holidays and feel confident taking on travel health concerns.
06 Jun 2025 , 1 Min Article
While age does impact one’s susceptibility to certain conditions like dementia and Alzheimer’s disease, there are many lifestyle changes customers can implement to reduce the likelihood of their onset.
06 Jun 2025 , 1 Min Article
From ear infections to hearing loss, customers can experience multiple problems when it comes to their ears. Training Matters explores how to spot such conditions early and the appropriate OTC treatment to recommend.
06 Jun 2025 , 1 Min Article
Conditions like psoriasis and hair loss can hugely impact customers’ wellbeing. Pharmacy teams have a crucial role to play in managing the physical and emotional consequences.
14 May 2025 , 1 Min Article
There are a variety of eye problems that have accessible OTC or self care solutions, but knowing how to differentiate between them is crucial.
14 May 2025 , 1 Min Article
A healthy smile starts with good everyday habits, and community pharmacy teams are perfectly placed to offer valuable advice and support when common oral care issues arise.
13 May 2025 , 1 Min Article