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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
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Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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Team Training, 18 Jul 2024 Training Matters , 10 Min Module
Team Training, 18 Jul 2024 Training Matters , 10 Min Module
Learning, 18 Jul 2024 Training Matters , 15 Min Module
Learning, 18 Jul 2024 Training Matters , 10 Min Module
News, 18 Jul 2024 Training Matters , 1 Min Article
News, 18 Jul 2024 Training Matters , 1 Min Article
News, 18 Jul 2024 Training Matters , 1 Min Article
News, 18 Jul 2024 Training Matters , 1 Min Article
News, 18 Jul 2024 Training Matters , 1 Min Article
News, 18 Jul 2024 Training Matters , 1 Min Article
UK sexual health experts are warning Brits against increasing rates of syphilis infections, and why they serve as a ‘wake up call’ to the state of sexual health services.
24 Apr 2024 , 1 Min Article
From breast checks to bowel screening, there’s so much more to self care than candles and bubble baths.
25 Mar 2024 , 1 Min Article
From the NHS AI Lab to a tool that can grade the severity of rare cancer, artificial intelligence is playing an increasing role in healthcare – but what are the benefits and risks?
07 Dec 2023 , 1 Min Article
Bedbugs have hit the headlines recently, with fears that infestations in Paris have made it to London…
13 Nov 2023 , 1 Min Article
New statistics show that excessive alcohol consumption is still a problem for many people, so what can community pharmacy teams do to help them recognise and moderate their intake?
05 Oct 2023 , 1 Min Article
A new BMJ study has raised eyebrows as it marks the first-time human blood cells have been used to test period products.
13 Sep 2023 , 1 Min Article
As the world of medicine advances, why is the UK’s maternal mortality rate rising?
10 Aug 2023 , 1 Min Article
As WHO publishes its first AMR research agenda, and a UN report lays bare the threat of superbugs, what role can pharmacy play in AMR protection?
13 Jul 2023 , 1 Min Article
A 2023 report has identified some of the greatest environmental threats to health in the UK.
14 Jun 2023 , 1 Min Article
The herbal medicines category can be confusing to navigate, but the right advice from pharmacy teams can lead to satisfied and informed customers, and increased sales for the pharmacy.
11 May 2023 , 1 Min Article
We are all aware that our bodies follow circadian rhythms. But how can upsetting those rhythms affect our overall health?
12 Apr 2023 , 1 Min Article
Anaphylactic reactions to peanuts and shellfish are widely publicised… but what about exercise?
14 Mar 2023 , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Training Matters , 1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Training Matters , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Training Matters , 1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Training Matters , 1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Training Matters , 1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Arthur Walsh , 3 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Training Matters , 1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Pharmacy Magazine , 4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Training Matters , 1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
Practice, 16 Oct 2023 Training Matters , 1 Min Article
Over the last 23 years, Julie Hatton has become an integral part of her community as the shop manager at Rose Chemist.
Practice, 13 Sep 2023 Training Matters , 1 Min Article
After leaving college unsure about what the future held, Lottie Patterson has found a new purpose with a career in pharmacy.
Practice, 11 Aug 2023 Training Matters , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Tinkal Desai ,1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Tinkal Desai ,1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Tinkal Desai ,1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Tinkal Desai ,1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Tinkal Desai ,1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Tinkal Desai ,3 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Tinkal Desai ,1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Tinkal Desai ,4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Tinkal Desai ,1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
Practice, 16 Oct 2023 Tinkal Desai ,1 Min Article
Over the last 23 years, Julie Hatton has become an integral part of her community as the shop manager at Rose Chemist.
Practice, 13 Sep 2023 Tinkal Desai ,1 Min Article
After leaving college unsure about what the future held, Lottie Patterson has found a new purpose with a career in pharmacy.
Practice, 11 Aug 2023 Tinkal Desai ,1 Min Article
This July, Alcohol Awareness Week looks at making people conscious of how, when, where and why we choose to consume alcohol.
Campaigns, 19 Jun 2024 Training Matters , 1 Min Article
Campaigns, 19 Jun 2024 Tinkal Desai , 1 Min Article
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
18 Jul 2024 , 10 Min Module
Muscles and joints allow us the freedom of movement, flexibility and mobility. From time to time, however, they may become strained or injured for various reasons. This module looks at how you can advise customers with OTC treatments and self care.
18 Jul 2024 , 15 Min Module
The fourth module in this series looks at fungal nail infection.
18 Jul 2024 , 10 Min Module
Understand potential diarrhoea triggers, including travel, to help customers with symptom management and prevention
05 Jul 2024 , 8 Min Module
Sore throats are common in children. Parents and caregivers may ask for help interpreting their child’s symptoms and choosing a suitable treatment option.
14 Jun 2024 , 5 Min Module
The third module in the series looking at dermatology.
20 Jun 2024 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
19 Jun 2024 , 10 Min Module
The fourth module in our Pharmacy First service series looks at how pharmacy teams can help patients navigate the shingles service, as well as offering OTC advice and support for those who are ineligible.
19 Jun 2024 , 10 Min Module
There are a variety of foot problems customers may experience, and many of them can be treated with help from the pharmacy and self care, often without the need for a doctor’s appointment.
19 Jun 2024 , 15 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with stomach pain.
17 Jun 2024 , 10 Min Module
Understand how to advise on OTC medicated sleep aids and recognise when to refer customers to the pharmacist
10 Jun 2024 , 2 Min Module
This interactive video will introduce three patients with erection problems (EPs) and ask you to work out what the causes might be and how you can help.
02 Aug 2022 , 4 Min Module
Feet often get neglected until the sun comes out, but pharmacy teams can convince customers that a good footcare routine is important all year round.
18 Jul 2024 , 1 Min Article
Recommending a paracetamol or ibuprofen for someone with a headache is often the right solution, but pharmacy teams should be aware of the different types of headaches customers may be suffering from.
18 Jul 2024 , 1 Min Article
There are a couple of problems that may pose a threat to eye health and sight, but many of them can be treated in the pharmacy.
18 Jul 2024 , 1 Min Article
Many of us take for granted the ability to hear, and it is only when this sense is affected that we realise just how much of our daily lives depend on our ear health.
19 Jun 2024 , 5 Min Article
It is important for pharmacy teams to be able to help or impart useful knowledge when it comes to common first aid concerns.
19 Jun 2024 , 10 Min Article
Whether customers are holidaying at home or abroad, pharmacy teams are on standby to give self care advice and OTC knowledge to help manage a whole range of summer ailments.
19 Jun 2024 , 1 Min Article
Scars are marks on the skin after a wound or injury has healed. Most people are bound to wind up with a few scars, but some are more serious and require care and attention.
20 May 2024 , 1 Min Article
A woman’s worth should never be limited to how much she weighs. The role that weight plays in overall wellbeing, however, should not be ignored.
19 May 2024 , 1 Min Article
Eating disorders are serious mental health conditions, and the first signs that someone may be suffering are often psychological and/or behavioural.
15 May 2024 , 1 Min Article
The number of hayfever sufferers in the UK is expected to soar to 31.8 million by 2030, with the pollen season starting as early as January.
24 Apr 2024 , 1 Min Article
When it comes to the skin, there is more than meets the eye – literally. Only the first layer of the skin is visible, which in combination with two other layers, works constantly to protect and insulate the body.
24 Apr 2024 , 1 Min Article
Oral health is a key indicator of overall general health and wellbeing, with pharmacy teams at the front line of detection and prevention of many mouth problems.
23 Apr 2024 , 1 Min Article