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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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There are three ways you can find relevant content. Firstly, the homepage will display suggestions for you. If you are logged in, we can tailor the content to your particular job role and topics of interest, as well as making it easy for you to see what’s trending. Secondly, you can use the “search” function at the top of the website. Finally, you can click on “explore” in the main menu and browse topics of interest to you.
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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Yes, logged in members can record their learning outcomes on any piece of content and save them in their learning log. Pharmacists and technicians can do this using recording templates in line with GPhC requirements.
You have to register an account on Training Matters and login to access your personal, secure learning log.
It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
Yes, pharmacists and pharmacy technicians also have the ability to record and add their own revalidation entries to their learning log in line with GPhC requirements.
Yes, if you record learning on more than one website, it will be displayed in your learning log which is shared across all the accounts you have registered with The Training Matters.
Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
Login and click on “Settings” in your member menu and click on the relevant links to change any of your details. All saved changes take immediate effect.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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CPD, 16 Apr 2025 Training Matters , 10 Min Module
Learning, 16 Apr 2025 Training Matters , 10 Min Module
Conditions, 16 Apr 2025 Training Matters , 1 Min Article
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Conditions, 15 Apr 2025 Training Matters , 1 Min Article
Campaigns, 15 Apr 2025 Training Matters , 1 Min Article
People with an allergy to house dust mites are uniquely disadvantaged, as their allergen takes up a permanent residence in their homes, cars and workplaces. Luckily, a new treatment is set to make their lives easier.
09 Apr 2025 , 1 Min Article
Opioids can be highly effective for pain relief in the short-term, but long-term use can lead to several negative impacts on one’s health.
12 Mar 2025 , 1 Min Article
This in-depth feature investigates the incurable skin affliction behind some well-known conditions, including nappy rash and dandruff.
14 Feb 2025 , 5 Min Article
The precarious state of our ever-stretched NHS is never more obvious than in the winter months, but some innovative schemes are aiming to relieve some of the pressures in the year ahead.
10 Jan 2025 , 1 Min Article
Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?
05 Dec 2024 , 1 Min Article
Nutrition levels in the UK are dangerously low, and the latest research reinforces that dietary habits need to change.
13 Nov 2024 , 1 Min Article
The term ‘ultra-processed foods’ has become a buzzword, with links to conditions such as cancer, heart disease and early death putting it in the headlines. But what actually are ultra-processed foods, and do people really need to cut down on their consumption?
03 Oct 2024 , 1 Min Article
Chronic hand eczema is fairly common in the UK, and is an extremely inhibiting condition. With the skin feeling itchy, chapped and painful, sufferers are at times unable to perform basic tasks, but treatment options are still limited.
17 Sep 2024 , 1 Min Article
A 2024 report has brought to light the existing and projected health inequalities prevalent in England. It urges Government action while noting the importance primary care will play in bringing about equilibrium.
19 Aug 2024 , 1 Min Article
With Scotland, Jersey and the Isle of Man moving forward with legal changes to their assisted dying laws, what might this mean for the rest of the UK? Training Matters investigates
18 Jul 2024 , 1 Min Article
There are over 120 different types of brain tumour, the direct causes of which are still not clear. Research and progress for this type of cancer are painfully behind, but steps forward are slowly being made.
18 Jun 2024 , 1 Min Article
Burnout is a growing issue in busy workplaces and frazzled homes, but pharmacy advice can tackle the flames.
20 May 2024 , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Training Matters , 1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Training Matters , 1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Richard Thomas , 2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Training Matters , 1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Training Matters , 1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Training Matters , 1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Training Matters , 1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Training Matters , 1 Min Article
What about that job post in the window? Over 20 years ago, Debby Woods applied for a position advertised in a pharmacy. Now, she is a retail coordinator, working across multiple Paydens branches.
Practice, 15 Apr 2025 Tinkal Desai ,1 Min Article
Samantha Pugh is acutely aware of the fact that the pharmacy is not just a place people come to collect prescriptions, but somewhere people can find support, comfort and community.
Practice, 12 Mar 2025 Tinkal Desai ,1 Min Article
Alarming NPA survey reveals growing impact of medicines shortages on patients.
Practice, 10 Mar 2025 Tinkal Desai ,2 Min Article
Hebe Hobson’s consistent and attentive nature has allowed her to flourish in her role as pharmacy advisor, and she is just getting started.
Practice, 14 Feb 2025 Tinkal Desai ,1 Min Article
Nosheen’s passion for helping customers and keeping her community informed about pharmacy services has made her a standout team member.
Practice, 10 Jan 2025 Tinkal Desai ,1 Min Article
It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.
Practice, 05 Dec 2024 Tinkal Desai ,1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Tinkal Desai ,1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Tinkal Desai ,1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Tinkal Desai ,1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Tinkal Desai ,1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Tinkal Desai ,1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Tinkal Desai ,1 Min Article
This month, we focus on what the pharmacy team can do to support Mental Health Awareness Week. With one in four people experiencing a mental health problem in England each year, the campaign couldn’t be more apt.
Campaigns, 15 Apr 2025 Training Matters , 1 Min Article
Campaigns, 15 Apr 2025 Tinkal Desai , 1 Min Article
Introducing Dymista® Control the first Pharmacy-only (P) nasal spray in the UK that contains a combination of an antihistamine and a corticosteroid.
29 Apr 2025 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians.
16 Apr 2025 , 10 Min Module
Learn how to make appropriate recommendations for hay fever based on your customer’s specific needs
14 Apr 2025 , 5 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to parents with a child experiencing health concerns.
09 Apr 2025 , 10 Min Module
The feet perform the amazing task of getting us from A to B daily, but often little thought is given to their health. That is, until they suffer an injury or develop a condition – this is where the pharmacy team can help.
09 Apr 2025 , 15 Min Module
Understand the unique needs of sensitive baby skin and the role oat-based emollients can play in providing soothing care
03 Apr 2025 , 5 Min Module
Refresh your knowledge on otitis externa and learn how EarCalm can help relieve symptoms
12 Mar 2025 , 3 Min Module
Even as tiny infants, babies can have vaccines to protect them against a myriad of infections.
12 Mar 2025 , 1 Min Module
Welcome to our CPD module series for pharmacy technicians.
12 Mar 2025 , 10 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with head lice.
12 Mar 2025 , 10 Min Module
Oral health is a crucial aspect of overall health. Everything we consume comes firstly through the mouth – food, water, oxygen and, most of the time, medicine – so maintaining healthy teeth and gums is very important. If neglected, poor oral hygiene can lead to extreme pain, serious conditions and even tooth extractions.
12 Mar 2025 , 15 Min Module
It is always a good idea for customers to be aware of their health and wellbeing, which many health monitoring apps, devices and wearables support. However, pharmacy teams need to ensure their safe and appropriate use.
16 Apr 2025 , 1 Min Article
While many women are lucky enough to experience uncomplicated periods, others struggle with severe pain and other symptoms which can indicate more serious issues.
15 Apr 2025 , 1 Min Article
As spring finally rolls around in the UK, many customers will be preparing to deal with hayfever symptoms again, which means the pharmacy team need to be well-stocked with products and self care advice.
15 Apr 2025 , 1 Min Article
Pregnancy and the newborn phase can be a beautiful time for expecting parents, but it can be stressful navigating a whole new world. Luckily, the pharmacy can provide plenty of advice.
12 Mar 2025 , 1 Min Article
The guidelines haven’t changed; people should be getting all the nutrients they need from their diet. But how realistic is that? Busy customers will look to supplements to fill the gaps in their diet, and pharmacy teams need to be ready to help.
12 Mar 2025 , 1 Min Article
With services like blood pressure screening and personalised OTC and lifestyle advice, Training Matters explores how pharmacy teams are key to supporting heart health in their communities.
12 Mar 2025 , 1 Min Article
Getting to grips with what causes specific types of pain is key to optimising treatment options for customers.
14 Feb 2025 , 1 Min Article
Helping parents and carers look after the health of their children and teens is key to building a future of healthy adults.
14 Feb 2025 , 1 Min Article
Pharmacy teams are ideally placed to advise customers about their sexual health concerns and the resources available to them.
14 Feb 2025 , 1 Min Article
Data shows that in many instances, men are suffering from conditions at higher rates than women, and are even dying earlier. We explore how pharmacy teams can support men’s health from behind the counter.
10 Jan 2025 , 1 Min Article
Can the pharmacy team play a role in making the healthcare sector more sustainable? We find out how every change implemented counts.
10 Jan 2025 , 1 Min Article
With support from the pharmacy, customers don’t need to put up with pain alone.
10 Jan 2025 , 1 Min Article