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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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Learning, 15 Nov 2024 Training Matters , 10 Min Module
Learning, 15 Nov 2024 Training Matters , 15 Min Module
Learning, 15 Nov 2024 Training Matters , 10 Min Module
Learning, 15 Nov 2024 Training Matters , 1 Min Module
Learning, 15 Nov 2024 Training Matters , 10 Min Module
Learning, 15 Nov 2024 Training Matters , 10 Min Module
Podcasts, 15 Nov 2024 Training Matters , 35 Min Article
Podcasts, 15 Nov 2024 Training Matters , 35 Min Article
Nutrition levels in the UK are dangerously low, and the latest research reinforces that dietary habits need to change.
13 Nov 2024 , 1 Min Article
The term ‘ultra-processed foods’ has become a buzzword, with links to conditions such as cancer, heart disease and early death putting it in the headlines. But what actually are ultra-processed foods, and do people really need to cut down on their consumption?
03 Oct 2024 , 1 Min Article
Chronic hand eczema is fairly common in the UK, and is an extremely inhibiting condition. With the skin feeling itchy, chapped and painful, sufferers are at times unable to perform basic tasks, but treatment options are still limited.
17 Sep 2024 , 1 Min Article
A 2024 report has brought to light the existing and projected health inequalities prevalent in England. It urges Government action while noting the importance primary care will play in bringing about equilibrium.
19 Aug 2024 , 1 Min Article
With Scotland, Jersey and the Isle of Man moving forward with legal changes to their assisted dying laws, what might this mean for the rest of the UK? Training Matters investigates
18 Jul 2024 , 1 Min Article
There are over 120 different types of brain tumour, the direct causes of which are still not clear. Research and progress for this type of cancer are painfully behind, but steps forward are slowly being made.
18 Jun 2024 , 1 Min Article
Burnout is a growing issue in busy workplaces and frazzled homes, but pharmacy advice can tackle the flames.
20 May 2024 , 1 Min Article
UK sexual health experts are warning Brits against increasing rates of syphilis infections, and why they serve as a ‘wake up call’ to the state of sexual health services.
24 Apr 2024 , 1 Min Article
From breast checks to bowel screening, there’s so much more to self care than candles and bubble baths.
25 Mar 2024 , 1 Min Article
From the NHS AI Lab to a tool that can grade the severity of rare cancer, artificial intelligence is playing an increasing role in healthcare – but what are the benefits and risks?
07 Dec 2023 , 1 Min Article
Bedbugs have hit the headlines recently, with fears that infestations in Paris have made it to London…
13 Nov 2023 , 1 Min Article
New statistics show that excessive alcohol consumption is still a problem for many people, so what can community pharmacy teams do to help them recognise and moderate their intake?
05 Oct 2023 , 1 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Training Matters , 1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Training Matters , 1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Training Matters , 1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Training Matters , 1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Training Matters , 1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Training Matters , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Training Matters , 1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Training Matters , 1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Arthur Walsh , 3 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Training Matters , 1 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Training Matters , 1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Pharmacy Magazine , 4 Min Article
Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…
Practice, 13 Nov 2024 Tinkal Desai ,1 Min Article
There is little Emma McLaren does not know about her pharmacy and its customers, after working there for 15 years. During her time at Boots Newton Stewart, Emma’s love for pharmacy and helping customers has only gotten stronger.
Practice, 03 Oct 2024 Tinkal Desai ,1 Min Article
After working as the lead dispenser in her pharmacy for almost two decades, Jenny Banks was prompted to take on the store manager position after staff changes and is embracing every aspect of the new role.
Practice, 17 Sep 2024 Tinkal Desai ,1 Min Article
Jordan Back is committed to supporting customers through their journey to quit smoking, and his dedication has most definitely paid off!
Practice, 19 Aug 2024 Tinkal Desai ,1 Min Article
Roslyn Williams is all about providing services and strives to make her community aware of all the help the pharmacy can offer.
Practice, 19 Jun 2024 Tinkal Desai ,1 Min Article
Farhaan Musaji could not feel more committed to his role in the pharmacy, in every way.
Practice, 19 May 2024 Tinkal Desai ,1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Tinkal Desai ,1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Tinkal Desai ,1 Min Article
Job posting warned of deductions for 'incomplete Pharmacy First referrals'.
Practice, 09 Feb 2024 Tinkal Desai ,3 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Tinkal Desai ,1 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Tinkal Desai ,1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Tinkal Desai ,4 Min Article
The human immunodeficiency virus (HIV) attacks the body’s immune system, and progresses to acquired immunodeficiency syndrome (AIDS) at the most advanced stage of infection. Despite having affected millions of people worldwide, the virus still bears a stigma.
Campaigns, 13 Nov 2024 Training Matters , 1 Min Article
Campaigns, 13 Nov 2024 Tinkal Desai , 1 Min Article
Make the right recommendations to support customers to stop smoking
18 Nov 2024 , 10 Min Module
Welcome to our CPD module series for community pharmacy technicians.
15 Nov 2024 , 10 Min Module
Covid-19 restrictions may be a thing of the past, but customers will continue to have concerns about symptom management, vaccines and long Covid.
15 Nov 2024 , 15 Min Module
The last module in our Pharmacy First series looks at how pharmacy teams can communicate with customers about the service, as well as how to manage those who may not understand – or accept – that they are ineligible.
15 Nov 2024 , 10 Min Module
Many people may be unaware that the pain in their foot is actually plantar fasciitis, which takes time to heal.
15 Nov 2024 , 1 Min Module
The second module in our series looking at care homes.
15 Nov 2024 , 10 Min Module
Understand what causes sore throat and how Chloralieve works to help soothe it
14 Nov 2024 , 5 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with joint and muscle pain.
13 Nov 2024 , 10 Min Module
Understand the important role pharmacy staff play in delivering the service, such as identifying eligible patients and offering self-care and product advice for easing symptoms.
30 Oct 2024 , 10 Min Module
This module busts the myths surrounding diarrhoea treatments and explores the products available OTC so you can recommend the right treatment.
30 Oct 2024 , 10 Min Module
Get to grips with the guidance for managing children’s pain and fever and make suitable recommendations
15 Oct 2024 , 3 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
02 Oct 2024 , 10 Min Module
“Early to bed and early to rise makes a man healthy, wealthy and wise,” is a well-known quote, which research has proven to ring true. But how closely do pharmacy customers connect sleep with wellbeing?
14 Nov 2024 , 1 Min Article
Diabetes is a chronic condition which requires constant vigilance, making the number of undiagnosed diabetics extremely concerning.
13 Nov 2024 , 1 Min Article
The heart is well-known as an emblem of love, around which many a saying revolve, but it is foremost the vital organ responsible for pumping blood and oxygen around the body. If not looked after, the heart’s health can deteriorate and cause serious problems.
13 Nov 2024 , 1 Min Article
Living with lung conditions like asthma or chronic obstructive pulmonary disease can make daily activities extremely difficult, with symptoms ranging from manageable, requiring the use of an inhaler, to severe, requiring sufferers to visit the hospital.
03 Oct 2024 , 1 Min Article
As the winter months begin, the pharmacy will undoubtedly see more customers looking for help with conditions like the flu, a cold or cough. Luckily, the pharmacy is also a place where a plethora of OTC remedies are available, and where customers can gain valuable self care advice from the pharmacy team.
03 Oct 2024 , 1 Min Article
Skin takes the brunt of the cold in winter, and most of the time, it puts up a strong defence. However, there are various conditions that can flare up and require more attention than usual during the colder months.
03 Oct 2024 , 1 Min Article
Getting older and reaching retirement age can be exciting for many, presenting a time for people to slow down and enjoy the lives they have created. However, it also means being more susceptible to long-term health conditions.
17 Sep 2024 , 1 Min Article
Everyone knows the feeling of desperately needing to use the bathroom, and the relief that comes when the wait is over. However, for some people, the wait ends before it should, causing stress, worry and embarrassment.
17 Sep 2024 , 1 Min Article
Having a parasite can sound like an unusual or tropical ailment, but they can affect anyone, anywhere, and need prompt treatment to stop them spreading.
17 Sep 2024 , 1 Min Article
From airborne to skin allergens, and food to medication, there’s a whole host of things that can cause people to have an allergic reaction – and pharmacy staff can be a useful source of advice on how to prevent and manage allergies.
19 Aug 2024 , 1 Min Article
Most people will have no doubt heard of IBS and IBD, and some may even know the symptoms associated with these conditions. But what exactly are they? What causes them? And how can they be treated?
19 Aug 2024 , 1 Min Article
Children and young people are suffering through an obesity crisis, with UK statistics showing worrying upward trends for the future.
19 Aug 2024 , 1 Min Article