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Learning

The common cold

On average, adults experience two or three colds a year, and children double that, so it is likely pharmacy teams will regularly be asked for advice.

Mental health and the pharmacy team

This module provides an overview of the impact mental health problems can have on the pharmacy team.

Patient safety: part three

Part three of this series provides an understanding of safety culture and some of the models that influence it.

Acute diarrhoea: effective symptom management

This module busts the myths surrounding diarrhoea treatments and explores the products available OTC so you can recommend the right treatment.

Dry skin and eczema

Atopic eczema cannot be cured, but there are ways in which people can keep their problematic skin under control.

Suicide prevention

This module provides an overview of suicide prevention, including how to recognise the risk of medicines being used.

Patient safety: part two

Part two of patient safety considers the basic principles of the London Protocol and wider causes of patient safety incidents.

Helping customers treat & care for their scalp

Understanding the causes and symptoms of some common scalp conditions will help you to make a real difference to your customers’ lives. Complete this module to discover self-care and product advice to help ease symptoms and maintain scalp health.

Head lice

Pharmacy teams can help customers feel confident in controlling this common parasite with top tips and recommendations. 

Reducing cardiovascular risk

This module provides an overview of the current NICE guidelines for lipid modification in reducing cardiovascular risk.

Patient safety: part one

This CPPE module considers patient safety and helps pharmacy technicians understand what is meant by a safety culture.

Sore throat treatment update

Update your knowledge on treating sore throat without antibiotics with this short, interactive module.

Eye care

Discover how pharmacy teams can support customers with advice and recommendations for eye conditions.

Pharmacogenomics

This module aims to provide an overview of pharmacogenomics and explain how genetic factors can influence response to certain drugs.

Advising on stimulant laxatives

Find out how new MHRA regulations affect the supply of stimulant laxatives so you can reassure customers and help them find the right products

COPD: part four

Part four of this CPPE series looks at the side effects of COPD treatment and how to reduce risks.

Understanding abdominal pain, cramps and IBS

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

Pet health learning resources

These comprehensive learning resources from Frontline® will help you get the most from your pet health category, by increasing your knowledge of the products available and offering advice to improve your customer conversations 

Confident pet health conversations

Learn 3 key steps to having more confident conversations with customers about pet health products.

Ear care

This module will help pharmacy assistants give customers sound advice on how they can care for their ears.

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