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First aid

Expand your first aid knowledge with our training modules, advice and articles on how you can respond quickly and effectively to emergency situations as a pharmacist.

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A stitch up

Scarring is in fact a miraculous performance by the body to self-heal. Scars can be, however, painful, itchy or damage one’s self-esteem. Training Matters explores how pharmacy teams can support their customers

07 Oct 2025 , 1 Min Article

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Fit to respond

From cuts and grazes to CPR, there are many ways pharmacy teams can support customers with first aid concerns.

13 Aug 2025 , 1 Min Article

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Pharmacy First: Infected insect bites

The fifth module in our Pharmacy First service series looks at how pharmacy teams can help patients navigate the infected insect bites service, as well as offering OTC advice and support for those who are ineligible.

19 Aug 2024 , 10 Min Module

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First aid

Feel confident in your abilities to provide first aid when necessary, as well as be able to share this vital knowledge and OTC recommendations with customers.

19 Aug 2024 , 15 Min Module

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First things first

It is important for pharmacy teams to be able to help or impart useful knowledge when it comes to common first aid concerns.

19 Jun 2024 , 10 Min Article

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Scar management

Prompt attention to wounds and injuries can mitigate the effects of scars. Here's what pharmacy teams can do to help, as well as how to advise customers on creating their own essential first aid kit.

23 Apr 2022 , 1 Min Article

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First aid

Pharmacy teams can help customers feel more confident in their own first aid abilities with some top tips and product recommendations.

10 Jun 2021 , 15 Min Module

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Burns

Support customers when they have questions about treatments for burns with this pharmacy scenario.

27 Apr 2021 , 5 Min Module

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Fainting

Update your understanding about fainting and how and why it can occur in people.

23 Apr 2021 , 2 Min Module

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Getting to grips with first aid

Pharmacy teams can provide first aid knowledge, advice and product recommendations, starting with what to included in a basic first aid kit.

13 Apr 2021 , 5 Min Article

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Time out with... Jenni Dunman

Jenni Dunman has created a national organisation to support families by equipping them with vital first aid knowledge.

13 Oct 2020 , 2 Min Article

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First responder

With many accidents and injuries, knowing what tips and advice to pass on to customers could make all the difference.

11 Jun 2020 , 4 Min Article

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A covid kind of summer

Spending a lot more time at home in lockdown doesn't mean that seasonal health concerns should be overlooked.

16 Apr 2020 , 5 Min Article

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