Supportive environment

It is also important to ensure the pharmacy environment is as inclusive and dementia friendly as possible. Consider the following: 

• Having a quiet space available for anyone who might be feeling anxious or confused
• Ensure signs are clear with a good contrast between text and background 
• Consider having plain flooring as highly reflective flooring can cause confusion 
• An obvious seating area can be helpful whilst people wait. 

A useful dementia-friendly environment checklist is available from the Alzheimer’s Society and detailed information on design choices for dementia-friendly environments in primary care, entitled Developing supportive design for people with dementia, can be found via The Kings Fund.