P2U partners with Royal Mail on same-day deliveries

Latest

P2U partners with Royal Mail on same-day deliveries

In Latest

Pharmacy2U has announced it is partnering with Royal Mail to provide same-day deliveries for “some” medicines and healthcare products.

The same-day service, which is initially being launched via the Chemist Direct branch, will first focus on some postcode areas in Yorkshire. Chemist Direct sells OTC medicines, toiletries and vitamins and supplements, but not prescription medicines.

Royal Mail said the partnership was launching on the back of a “surge of demand” during the pandemic, with a YouGov survey indicating that 4.3 million UK adults have ordered medicines online for home delivery for the first time since the pandemic started.

The survey, which was commissioned by Royal Mail, also revealed that 12 per cent of adults currently have medicines delivered by post while nine per cent have previously had medicines delivered to them.

Fifty-nine per cent of respondents cited “ease and convenience” as the key driver, while 37 per cent wanted to avoid making journeys to the pharmacy and 24 per cent said they wished to minimise their risk of being exposed to Covid-19. 

Both parties said they will seek to further develop the partnership in the coming months.

Pharmacy2U chief Mark Livingstone commented: “The coronavirus pandemic has shifted people’s behaviours drastically and brought forward digital uptake for many.

“Through this partnership with Royal Mail, we’re hopeful that repeat prescriptions will become even more accessible and it will lead to more people adhering to their doctor’s orders. We look forward to continuing our excellent customer service through this partnership.” 

Royal Mail chief commercial officer Nick Landon said: “We’re working with Pharmacy2U to deliver medicines on the same day they are ordered and look forward to significantly expanding this service in the future. 

“The last year has reset many of our expectations for delivery and coupled with the convenience of home delivery, no queues and a reduced risk of infection we think this service is just what the doctor ordered.”

Record my learning outcomes

Latest

Inspiring stories related to health, fitness and the pursuit of wellbeing

Share:

More like this

bookmark_icon_off
Latest

Fifth MHRA alert recalls more ranitidine products

This latest recall follows recalls of ranitidine products on 8 October, 17 October, 25 October and 19 November.

1 Min Article

bookmark_icon_off
Latest

Pharmacy receiving up to 20 mental health calls a week during crisis

A pharmacist says he gets about 20 calls a week during the coronavirus pandemic from people with mental health problems.

1 Min Article

bookmark_icon_off
Latest

Care homes medicine re-use scheme introduced

Measures allowing care homes to re-use medicines introduced in light of Covid-19 supply chain worries.

1 Min Article

bookmark_icon_off
Latest

Pressure builds on PM to maintain masks rule

Health bodies including the RPS and BMA have told Boris Johnson to maintain compulsory mask use in healthcare settings after July 19.

1 Min Article

bookmark_icon_off
Latest

Supporting young adult carers

A new video highlights how community pharmacies can help identify and support young adult carers with the medicines they collect and help administer.

1 Min Article

bookmark_icon_off
Latest

Commission a national EHC service, DH urged

The DHSC has been urged to introduce national service specifications for smoking cessation and EHC.

1 Min Article

Recommended Learning

bookmark_icon_off
Sponsored modules

OTC Omeprazole tablets 20mg: an opportunity for pharmacy

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

8 Min Module

bookmark_icon_off
Sponsored modules

Sore throat treatment update

Update your knowledge on treating sore throat without antibiotics with this short, interactive module.

300 Min Module

bookmark_icon_off
Sponsored modules

Supporting parents of babies with feeding issues

Common feeding feeding issues, including coloc, reflux and regurgitation, and some of the ways they can be managed

10 Min Module

bookmark_icon_off
Videos

Confident pet health conversations

Learn 3 key steps to having more confident conversations with customers about pet health products.

3 Min Module

bookmark_icon_off
Videos

Advising on very dry and eczema-prone skin

This video will guide you through a consultation with Michelle, a customer with very dry skin, and help you recommend suitable products to help

300 Min Module

bookmark_icon_off
Sponsored modules

Relief from the nasal symptoms of allergy

With NHS England advising that OTC products should no longer be prescribed to treat mild-to-moderate hayfever, pharmacy’s role in supporting sufferers is more important than ever. This module includes self-care advice and product recommendations to aid customer conversations.

900 Min Module