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Pharmacy scenario: Chilblains

This pharmacy scenario guides you through how to help a customer dealing with chilblains.

Scenario

Medicines counter assistant Jamie is talking to pharmacy technician Vicky.

“I hate this time of year. The cold and rain seem to conspire against me and I always get chilblains on my toes, no matter how many pairs of socks I wear, the type of boots I put on, or how quickly I get my feet on the radiator when I get home.

My partner just laughs at me when I complain about them. They say they are an old person’s problem, but they don’t realise how itchy and sore my feet get every winter.”

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