Headache is one of the most common customer complaints, so pharmacy staff need to be aware of how to distinguish between those that can be managed with self care advice and OTC recommendations and those that may need further referral.
- Understand why headaches occur and how they are categorised
- Know the symptoms of some of the more common types of headache
- Recognise the signs and symptoms that warrant referral
- Be able to advise on self care for common types of headache.