Scenario
Scenario
Riley, 26, has had dry skin since he was a child. His skin has recently started to crack and can get quite itchy although he is worried that scratching will make it worse.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
