Katherine, 55, has recently been made redundant and is job-hunting for the first time in over a decade. The stress of trying to find work while balancing her other commitments is taking its toll and leaving her unable to relax. She has no existing medical conditions.

What would you recommend?

For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.