Scenario
Scenario
David comes into the pharmacy and asks if he can speak to you privately. He thinks he’s suffering from piles, and wonders if you have any advice or treatment options for him.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
