Scenario
Scenario
Zoya, 35, comes into the pharmacy to buy some sunscreen for her holiday to Portugal. She says she can't wait to get away as there are no more Covid-19 restrictions to worry about.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
