Scenario
Scenario
Emily, 14, comes into the pharmacy with her mum asking for an acne treatment. She has had mild acne since she was 12 and whilst she insists that she’s not too bothered by it, she’d like to know if there’s any way it could be cleared up.
What would you recommend?
For each part of this scenario, think about the decision you would make and, importantly, why you would choose that option. In addition, for each decision that you make, think about how you would talk to the customer and provide the necessary advice. Discuss this with your team and pharmacist.
