Patient safety part two


Patient safety: learning from errors

This is the second module in our series on the CPPE campaign on Patient Safety and it's accompanying guide on Risk Management. It is designed to give pharmacy technicians a better understanding of how to manage risk to develop and maintain a safety culture.

Learning objectives

After reading this module, you will:

  • Understand the different levels of harm 
  • Be able to define adverse events 
  • Be aware of the purpose of reporting
  • Know the different behaviours relating to human error. 

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