Mary, aged 55 years, comes to buy a medicine for her husband Mike, who occasionally suffers from indigestion. Mary knows Mike is more likely to have indigestion over Christmas as he has a tendency to eat more. Discuss in your team: 

• What questions would you ask Mary about Mike's symptoms? Under what circumstances should this request be referred to the pharmacist?
• What advice would you give to Mary about Mike's diet over Christmas? How can he eat over the festive period to reduce his risk of indigestion? What about breakfast, Christmas lunch and snacks?
• What self care tips would you offer Mary to help Mike manage symptoms of indigestion over the festive season (or any other time)?
• What would you ask Mary before recommending an OTC indigestion remedy? 
• Do you have any other specific advice for Mary?