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Eyes & ears

Ear care

Ears are made up of tiny fibres, chambers and fluid which work silently to keep us orientated throughout the day and night. Customers experiencing any issues with their ears, from ear wax to infections, will be looking to the pharmacy team to help them get back on track.

11 Dec 2024 , 15 Min Module

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Smoking cessation

Stamp it out

Smoking cessation advice is one of the most vital services pharmacy teams can deliver. Smoking’s negative effect on health is far reaching, so educating and supporting customers to quit is essential.

11 Dec 2024 , 1 Min Article

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Pain relief

Processing pain

Pain is a broad term – it can cover various physical and non-physical ailments, last five minutes or five years, and serve as an alert to other conditions.

11 Dec 2024 , 1 Min Article

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People

Made for retail

It takes bravery to change job roles, but Marcella knew that she wanted to be involved in a profession that helped others, and the next thing she knew, she’d landed a role at Right Medicine Pharmacy.

05 Dec 2024 , 1 Min Article

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Mental health

Winter welfare

Longer, darker days can worsen mental health for many people, but support and advice from pharmacy teams can help.

05 Dec 2024 , 1 Min Article

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Pain relief

Painful realisations

Fibromyalgia diagnoses are becoming more common for people living with chronic pain, but with no specific treatment available and patients often feeling disbelieved, what can pharmacy teams do to help them manage their condition?

05 Dec 2024 , 1 Min Article

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Coronavirus

Coronavirus

Covid-19 restrictions may be a thing of the past, but customers will continue to have concerns about symptom management, vaccines and long Covid.

15 Nov 2024 , 15 Min Module

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People skills

Communication skills

The last module in our Pharmacy First series looks at how pharmacy teams can communicate with customers about the service, as well as how to manage those who may not understand – or accept – that they are ineligible.

15 Nov 2024 , 10 Min Module

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Mental health

Mental health and young people

Welcome to our CPD module series for community pharmacy technicians.

15 Nov 2024 , 10 Min Module

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Foot & leg care

Plantar fasciitis

Many people may be unaware that the pain in their foot is actually plantar fasciitis, which takes time to heal.

15 Nov 2024 , 1 Min Module

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Older people's health

Care homes: supporting people, optimising medicines part two

The second module in our series looking at care homes.

15 Nov 2024 , 10 Min Module

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Smoking cessation

Category Insight: Smoking cessation

Smoking cessation advice to support your customers and run a successful service.

15 Nov 2024 , 35 Min Article

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Insomnia

Nighttime notions

“Early to bed and early to rise makes a man healthy, wealthy and wise,” is a well-known quote, which research has proven to ring true. But how closely do pharmacy customers connect sleep with wellbeing?

14 Nov 2024 , 1 Min Article

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Pain relief

10 minute clinic: joint and muscle pain

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with joint and muscle pain.

13 Nov 2024 , 10 Min Module

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Diabetes

No more sugarcoating

Diabetes is a chronic condition which requires constant vigilance, making the number of undiagnosed diabetics extremely concerning.

13 Nov 2024 , 1 Min Article

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People

A promising dispenser

Gina finished college and had a decision to make: begin a university degree towards becoming a pharmacist, or start an apprenticeship in a pharmacy…

13 Nov 2024 , 1 Min Article

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