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RoE 2022: finalists announced!

We are absolutely delighted to be back sharing the inspiring work of pharmacy staff from all four corners of the UK.

The Recognition of Excellence (RoE) Awards are back for 2022! The only UK awards that celebrates the work of pharmacy support staff returns and we are so excited to welcome our finalists and honoured guests at The Londoner, right in the heart of bustling central London.

For this year, we had an outstanding influx of over 50 team entries alone. The high calibre of entries and nominations made deliberating over the eight categories a real challenge for our esteemed panel of judges. But after much deliberation, we have our 2022 finalists. 

You’ll have to wait until the 24 June to know who has claimed the top prizes, but in the meantime, see what our judges had to say about this year’s nominees and read about our inspiring guest speaker, Sophie Lee. 

Make sure that you look out for our RoE supplement in July where you can learn about all our fantastic finalists in full detail. 

NEW Health Equality Award

Sponsored by

This brand new award is designed to recognise an individual who has identified and tackled health inequalities for their patients and communities, and helped to close the gap in inequality between ethnic and minority groups and their local majority population. 

  • Mary Lowder – Day Lewis Pharmacy, Wiveliscombe
  • Ruth Kenton – Rowlands Pharmacy, Wallasey 
  • Sally Hughes – Rowlands Pharmacy, Wallasey

Rising Star Award

Sponsored by

To reward a promising individual who has started their pharmacy career in the last two years and is excelling in all aspects of their role, embracing training, grabbing opportunities and generally making an impact on their pharmacy and community.

  • Amanda Dykes – Boots UK, Beccles
  • Marco Lopez – Gun Lane Pharmacy 
  • Molly East – Cheadles Chemist 

Team Leader Award

Sponsored by

To reward a senior support team member who has stepped up and is managing all or part of the pharmacy and successfully leading a team.

  • Atlanta Price – Boots UK, Warwick Road
  • Jayne Bowen – Well Pharmacy, Newton Abbot
  • Sinead Nealon – Village Pharmacy Cosby

Customer Care Award

Sponsored by

To recognise someone who has consistently provided outstanding service on a day-to-day basis and/or gone the extra mile to help a customer. This could include a member of the team who has gone over and above in helping customer to live healthier lives or manage an illness, whether through engaging them in conversations about all aspects of their health, activities in the community or by other innovative means. A commitment to exemplary care is essential. 

  • Ammar Abdul-Khaliq – Boots UK, Flackwell Health 
  • Kirby Sowden – Boots UK, Broadway Shopping Centre
  • Suzanne Wyatt – Well Pharmacy, Ballieston, Glasgow

Retail Skills Award

Sponsored by

To reward someone who can demonstrate a sound understanding of category management, merchandising and good retail practice and who has implemented skills and ideas that have increased OTC sales, boosted front-shop profitability and benefitted their pharmacy and local community.

  • Amy Gordon – Right Medicine Pharmacy, Throsk 
  • Sheena Sanhye – Honeypot Pharmacy
  • Stephanie Moura – Day Lewis Pharmacy, Streatham Hill 

Outstanding Contribution Award

Sponsored by

To recognise someone who has demonstrated true dedication to community pharmacy and supporting their customers and patients, whether that's over the course of their career, or a team member who has made a significant impact through a particular project or area of work. This might include raising awareness of their pharmacy and promoting its services within the local community or be an individual who has successfully raised their profile of community pharmacy generally through multidisciplinary collaborative work with other healthcare providers or by other means. 

  • Benjamin Cronin – Boots UK, London Road North 
  • Gail Watts – LloydsPharmacy, Argyle Street
  • Nicole Tolkin – Halton Pharmacy

Service Excellence Award

Sponsored by

To reward someone who is supporting their community by spearheading new or popular specialist clinical services such as vaccinations, smoking cessation, weight management, sexual health, drug misuse and health screening. 

  • Alison Sheard – Weldricks Pharmacy, Leedale 
  • Laura Walker – Right Medicine Pharmacy, Balintore
  • Lisa O'Neil – Boots UK, Brandon Parade South 

Pharmacy Team of the Year

Sponsored by

To recognise a pharmacy team who excel in working together and supporting customers and patients with impressive teamwork, good organisation, productive workflows, shared values, joint learning and innovative ideas that have propelled their pharmacy to new levels of achievement. 

  • Pharm-Assist Healthcare 
  • Nuchem Chemist
  • Village Pharmacy Cosby

Spotlight Award

Sponsored by

TBC – who will take away this years top prize? 

Guest speaker:

Sophie Lee

In 2018, Sophie Lee suffered severe facial burns following an accident performing a fire breathing stunt. Since then, Sophie’s bravery has led her on a journey of self-discovery. In overcoming the accident and turning the experience into a positive one, Sophie has refused to let her scars get in her way and has gone on to be an advocate of spreading self-love and positive mental health.

She actively looks to help and inspire people with her content and work with charities close to her heart such as the Katie Piper Foundation. Sophie has been a part of some hugely impactful brand activations such as Lookfantastic’s fearless campaign and in 2021 she was nominated for the Mental Health Influencer of the year award by Fabulous magazine.

With some very exiting projects in the pipeline for 2022 and beyond, Sophie continues to spread positivity on her social media platforms.

Don't just take out word for it!

"Some fantastic entries once again!"

Tim Rendell, head of pharmacy and board member at Day Lewis

"It is always a privilege to be a judge and it was exceptionally difficult this year! Thank you for recognising these amazing individuals and for being their champion beyond compare"

Ade Williams, MBE, lead pharmacist Bedminster Pharmacy

"What fabulous entries!!! It was a really hard job. Really looking forward to the awards and celebrating"

Reena Barai, independent contractor

"That was extremely hard and the team category was the hardest to score! Their examples were fantastic – I think it's really important to encourage those who aren’t awarded with being so proud of what they have done and do every day!"

Liz Fidler, senior professional advisor pharmacy technician practice at NHS England and Improvement.

"What a really difficult task again this year, some truly inspiring nominees and picking 1st, 2nd and 3rd was really difficult"

Richard Dunne, senior manager, pharmacy learning and development, Boots UK

"As always, this year has certainly not been any easier! Every single entrant, and pharmacy team deserve the recognition, and are all winners"

Paula Woodgate, branch manager at Knights Oakwood Pharmacy

"The Customer Care and Team categories were particularly challenging to judge as I was blown away by the descriptions of what our fabulous pharmacy team members have achieved"

Janice Perkins, chair of the RPS Community Pharmacy Expert Advisory Group

"As always, a tough set of applications to consider, but really good to read of the utter positive work being done across the UK"

Richard Stephenson, chief operating officer at Right Medicine Pharmacy

Congratulations to all our finalists!

Search #RoE22 on Twitter and Instagram from 24 June to find out who takes away the top prize!

  • With special thanks to all our RoE Awards 2022 supporters. 
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