Interactive case study
Joanne, a regular customer in her 60s, approaches the pharmacy counter to ask for help treating her dry skin. Every now and then she experiences symptoms such as itchiness and cracked skin, particularly on her legs. Joanne is usually careful about applying emollients every day, but says she has lapsed in recent months as she finds her usual ointment product a bit greasy and uncomfortable to use. She asks whether you can recommend an alternative product to manage these symptoms
Which of the following initial responses are appropriate to Joanne's query?
Please click on the advice you find appropriate. There is more than one correct answer to find before moving on to the next page. Recommend a cream-based emollient product, as these are less greasy than ointments Advise her to wear clothing made from light materials, such as cotton and to avoid wool and synthetic fibres Tell her that dry skin often clears up during the winter months, so she can afford to be more relaxed in her routineIncorrect
Cold, windy weather often aggravates dry skin symptoms, as does central heating.
Incorrect
Long showers and baths dry out the skin. A five to 10 minute shower or bath each day is recommended.