Modules

Sore throat,

Introducing Strefen Spray

Discover how Strefen Spray can help ease your customers’ acute sore throat symptoms

21 Jul 2025 , 5 Min Module

Sexual health,

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

11 Jul 2025 , 10 Min Module

Women's health,

Menopause: part four

The fourth part in our series on menopause, looking at treatment options.

11 Jul 2025 , 10 Min Module

Pain relief, Child & teen health,

Children’s pain & fever

Children are prone to pain and fever, from the inevitable growing pains and teething to bouts of the flu and colds. Luckily, parents and caregivers can find plenty of advice and treatment options in the pharmacy.

07 Jul 2025 , 15 Min Module

Skin conditions,

10 minute clinic: acne

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with acne.

07 Jul 2025 , 10 Min Article

OTC,

Counter Conversations: Suggesting suitable OTC products

Part 6 of this short video series focusing on the pharmacy team's soft skills set looks at how to suggest suitable OTC products.

02 Jul 2025 , 5 Min Article

Customer service,

Counter Conversations: Managing challenging interactions

Part 5 of this short video series focusing on the pharmacy team's soft skills set looks at managing challenging interactions.

19 Jun 2025 , 6 Min Article

Women's health,

Preventing unplanned pregnancy with ellaOne

Understand how you can empower women’s reproductive choices with EHC guidance and learn why ulipristal acetate is more effective than alternatives

10 Jun 2025 , 5 Min Module

Women's health,

Menopause: part three

The third part in our series on menopause, focusing on the benefits and risks of treatment.

06 Jun 2025 , 10 Min Module

Musculoskeletal & joint diseases,

Joint and muscle pain

Muscles and joints carefully connect bones and systems throughout the body, allowing us to walk, speak, blink and breathe. As they are used daily, however, they can come under strain from overuse or become injured due to trauma. Luckily, there are many treatment options available in the pharmacy.

06 Jun 2025 , 15 Min Module

Eyes & ears,

Management and prevention of otitis externa

Welcome to our CPD module series for community pharmacy technicians.

06 Jun 2025 , 10 Min Module

Skin conditions,

Supporting customers with chronic idiopathic urticaria

Understand what chronic idiopathic urticaria is, its potential impact on sufferers, and what you can recommend to help

20 May 2025 , 5 Min Module

Pain relief,

Understanding pain profiles

Understand that varying pain profiles require different support so you can provide appropriate advice and treatment to all your customers

14 May 2025 , 15 Min Module

Headache and migraine,

Headache and migraine

Much of the time, a customer’s headache can easily be cured with OTC medicine or some self care advice. However, headache and migraine can cause extreme discomfort and in some cases may require a closer look.

14 May 2025 , 15 Min Module

Eyes & ears,

Hearing Health and Earwax Removal

Welcome to our CPD module series for community pharmacy technicians.

14 May 2025 , 10 Min Module

Women's health,

Menopause part two

The second module in our series looking at menopause.

14 May 2025 , 10 Min Module

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Learning

Introducing Strefen Spray

Combined oral contraceptives

Menopause: part four

Children’s pain & fever

10 minute clinic: acne

Counter Conversations: Suggesting suitable OTC products

Counter Conversations: Managing challenging interactions

Preventing unplanned pregnancy with ellaOne

Menopause: part three

Joint and muscle pain

Management and prevention of otitis externa

Supporting customers with chronic idiopathic urticaria

Understanding pain profiles

Headache and migraine

Hearing Health and Earwax Removal

Menopause part two

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Learning

Introducing Strefen Spray

Combined oral contraceptives

Menopause: part four

Children’s pain & fever

10 minute clinic: acne

Counter Conversations: Suggesting suitable OTC products

Counter Conversations: Managing challenging interactions

Preventing unplanned pregnancy with ellaOne

Menopause: part three

Joint and muscle pain

Management and prevention of otitis externa

Supporting customers with chronic idiopathic urticaria

Understanding pain profiles

Headache and migraine

Hearing Health and Earwax Removal

Menopause part two