Modules

Smoking cessation,

Stop smoking support

Make the right recommendations to support customers to stop smoking

18 Nov 2024 , 10 Min Module

Coronavirus,

Coronavirus

Covid-19 restrictions may be a thing of the past, but customers will continue to have concerns about symptom management, vaccines and long Covid.

15 Nov 2024 , 15 Min Module

People skills,

The last module in our Pharmacy First series looks at how pharmacy teams can communicate with customers about the service, as well as how to manage those who may not understand – or accept – that they are ineligible.

15 Nov 2024 , 10 Min Module

Mental health,

Mental health and young people

Welcome to our CPD module series for community pharmacy technicians.

15 Nov 2024 , 10 Min Module

Foot & leg care,

Plantar fasciitis

Many people may be unaware that the pain in their foot is actually plantar fasciitis, which takes time to heal.

15 Nov 2024 , 1 Min Module

Older people's health,

Care homes: supporting people, optimising medicines part two

The second module in our series looking at care homes.

15 Nov 2024 , 10 Min Module

Sore throat,

Making an appropriate recommendation for sore throat

Understand what causes sore throat and how Chloralieve works to help soothe it

14 Nov 2024 , 5 Min Module

Pain relief,

10 minute clinic: joint and muscle pain

This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with joint and muscle pain.

13 Nov 2024 , 10 Min Module

Acute diarrhoea: effective symptom management

This module busts the myths surrounding diarrhoea treatments and explores the products available OTC so you can recommend the right treatment.

30 Oct 2024 , 10 Min Module

Education & training,

Pharmacy first in practice

Understand the important role pharmacy staff play in delivering the service, such as identifying eligible patients and offering self-care and product advice for easing symptoms.

30 Oct 2024 , 10 Min Module

7 steps to managing sore throat

Get to grips with what customers want from their sore throat treatment and upgrade your consultations with this 7-step guide

25 Oct 2024 , 8 Min Module

Child & teen health,

Understanding effective pain and fever management in children

Get to grips with the guidance for managing children’s pain and fever and make suitable recommendations

15 Oct 2024 , 3 Min Module

Skin conditions,

Shingles (updated)

Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.

02 Oct 2024 , 10 Min Module

Smoking cessation,

Smoking cessation

Most people will have heard that smoking damages the lungs, but not everyone is aware of the numerous short and long-term negative impacts smoking has on health. The pharmacy team can play a vital role in educating customers on the risks of smoking and support their quitting journey.

02 Oct 2024 , 15 Min Module

Eyes & ears,

Pharmacy First: acute otitis media

The seventh module in our Pharmacy First series looks at how pharmacy teams can help patients navigate the acute otitis media service, as well as how to offer appropriate OTC advice and support for those who are ineligible.

02 Oct 2024 , 10 Min Module

Older people's health,

Care homes: supporting people, optimising medicines

The first module in our series looking at care homes.

02 Oct 2024 , 10 Min Module

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Learning

Stop smoking support

Coronavirus

Communication skills

Mental health and young people

Plantar fasciitis

Care homes: supporting people, optimising medicines part two

Making an appropriate recommendation for sore throat

10 minute clinic: joint and muscle pain

Acute diarrhoea: effective symptom management

Pharmacy first in practice

7 steps to managing sore throat

Understanding effective pain and fever management in children

Shingles (updated)

Smoking cessation

Pharmacy First: acute otitis media

Care homes: supporting people, optimising medicines

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Learning

Stop smoking support

Coronavirus

Communication skills

Mental health and young people

Plantar fasciitis

Care homes: supporting people, optimising medicines part two

Making an appropriate recommendation for sore throat

10 minute clinic: joint and muscle pain

Acute diarrhoea: effective symptom management

Pharmacy first in practice

7 steps to managing sore throat

Understanding effective pain and fever management in children

Shingles (updated)

Smoking cessation

Pharmacy First: acute otitis media

Care homes: supporting people, optimising medicines