Ask her why she is not breastfeeding and tell her that she should avoid using formula milk if at all possible

You should respect her decision to not breastfeed and address her query in an informed and sensitive manner

Reassure her that although breastfeeding is considered best for babies, the infant formulas available are nutritionally complete breast milk substitutes and she shouldn’t worry about her decision

This will help to ease her worries about choosing not to breastfeed and show that you respect her decision

Discuss bottle-feeding and the different baby formula milks available with her

If the mother specifically asked about formulas, you can discuss SMA^® PRO First Infant Milk, which has been clinically proven to achieve a growth rate comparable with a breastfed baby. She is looking for reassurance that the choice she made is the best for her and her baby

Tell her that all infant formulas are the same and it really doesn’t matter which one she picks

This is untrue as there are formula milks available that have different ingredient profiles, so you should inform her of this