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customer care

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Cough & cold

Advising on cold and flu

Get ready to advise customers on managing cold and flu symptoms

22 Dec 2023 , 3 Min Module

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Public health

Key Clinical Developments in 2023

This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.

08 Dec 2023 , 1 Min Module

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Child & teen health

Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023 , 8 Min Module

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Education & training

Advising on Motion Sickness

Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers

11 May 2023 , 5 Min Module

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Education & training

Advising on cough

Watch this 2 minute video to get clear on what you can recommend for customers with coughs

23 Feb 2023 , 5 Min Module

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Men's health

VIAGRA CONNECT®: Key knowledge updates

Update your knowledge of erection problems with key learning updates from recent research

21 Feb 2023 , 2 Min Module

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Education & training

7 steps to managing sore throat

Get to grips with what customers want from their sore throat treatment and upgrade your consultations with this 7-step guide

16 Feb 2023 , 8 Min Module

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Education & training

The role of nasal cleansing in protecting against colds and flu

Learning for the pharmacy team

27 Jan 2023 , 5 Min Module

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What is Vaginal Atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

29 Jul 2022 , 10 Min Module

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Gina Supply Considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

28 Jul 2022 , 10 Min Module

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How VIAGRA CONNECT works

Understand how VIAGRA CONNECT works so you can better support and reassure customers purchasing it in the pharmacy

05 Jul 2022 , 8 Min Module

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Pain relief

Effectively managing mild to moderate pain

Refresh your knowledge on managing mild to moderate pain and understand when a combination product can help.

29 Mar 2022 , 5 Min Module

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Supporting customers to manage heartburn & acid reflux symptoms

Discover the key benefits of Guardium so you can recommend this PPI with confidence to help ease heartburn and acid reflux symptoms

09 Feb 2022 , 4 Min Module

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Smoke free living starts with pharmacy

Understand your vital role in supporting smokers to quit with appropriate NRT recommendations.

20 Jan 2022 , 10 Min Module

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Education & training

Managing sore throats

This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms.

12 Nov 2021 , 10 Min Module

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Education & training

Supporting men with erection problems

Get back to basics on the causes and impact of erection problems so you can confidently support your male customers

08 Nov 2021 , 15 Min Module