Counter Conversations: Building trust and rapport
Training Matters,
08 Sep 2025
6 Min
Counter Conversations: Building trust and rapport
Training Matters,
08 Sep 20256 Min
In Team Training
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Part 8 of this short video series focusing on the pharmacy team's soft skills set looks at building trust and rapport with your pharmacy's customers.
Before you begin, have you watched:
Video 7: When to refer
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Video 9: Addressing sensitive health topics
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