The bigger picture
In the short-term, the best way to manage fainting is to get the patient’s head lower than their legs, if they are sitting, this can be achieved by encouraging them to sit with their head between their knees. Otherwise, if they are lying down, their legs can be propped up on the shoulder of someone who is crouching down or an object such as a chair. You should also make sure they have plenty of air. Once they regain consciousness, they should continue to lie down until they are feeling steadier and then sit and stand gradually, perhaps sipping some water to counteract any contributing dehydration.
Extend your learning
Who is your pharmacy’s first aider? Who would deal with a medical emergency if one arose when the first aider is not at work? Think about whether your pharmacy needs more people trained – the British Red Cross and St John Ambulance are good starting points for courses.