For a team to function effectively it must have individuals who each contribute differently and who complement each other. For this to occur, certain skills are needed.

Part 1 described the nine roles necessary for a successful team and explained how they can generally be divided into 'task' or 'process' roles. To recap, task roles focus on what the job is and getting it done. Process roles focus on how the job is done and particularly on the people involved.

The most effective teamworkers are those who can see what skills are available within the group, and use their own skills to fill any gaps. There are specific skills that are needed to take on task- and process-focused roles.