Welcome to the second module in our series looking at enhancing professional practice. It is based on the Centre for Pharmacy Postgraduate Education (CPPE) Pharmacy technicians: enhancing your professional practice e-course, and is designed to give you an overview and better understanding of this aspect of practice.
After reading this module, pharmacy technicians will:
- Know how person-centred care is defined
- Understand the benefits of person-centred care in a real life scenario
- Have taken the first steps to improve their cultural competence.