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Welcome to the eighth and final module in our series looking at patient safety. It is based on the Centre for Pharmacy Postgraduate Education (CPPE) Patient Safety Toolkit e-learning programme, and is designed to give pharmacy technicians an overview and better understanding of this area of practice.
Learning objectives
- Understand what the second victim phenomenon is
- Be aware of the five rights of the second victim
- Know some of the sources of support that are available.