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Patient safety: part eight

The eighth and final module in this series looks at the second victim phenomenon, in conjunction with CPPE.

Welcome to the eighth and final module in our series looking at patient safety. It is based on the Centre for Pharmacy Postgraduate Education (CPPE) Patient Safety Toolkit e-learning programme, and is designed to give pharmacy technicians an overview and better understanding of this area of practice.

Learning objectives

  • Understand what the second victim phenomenon is
  • Be aware of the five rights of the second victim
  • Know some of the sources of support that are available.
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