A reflective account is designed to encourage thought about how an individual meets the GPhC’s standards for pharmacy professionals in their pharmacy practice. The nine standards for pharmacy professionals describe how safe and effective care is delivered. The revalidation framework embeds these standards to ensure they are being met.

Each year the GPhC will select the standard(s) – this may be up to three – that the reflective account should be based on. The account can include all the selected standards, but as a minimum it can focus on just one. The standards will be announced at the start of an individual’s registrant year. 

The reflective account needs to include the following information:

• A brief summary of the area of work including the setting of the individual’s practice and main roles/responsibilities
• A brief description of people who use the services
• How the standards for pharmacy professionals selected by the GPhC have been met – this must include at least one of the selected standards and include real examples
• A real example taken from current practice that shows how the selected standard has been met. (Ideally more than one example can be given. The standards are inter-related so with one example more than one standard may have been met.)

Submitting records

An individual’s personalised timeline specifies when their registration renewal is required and which records they are required to submit. It is crucial that pharmacy professionals are aware of these dates. A three-step process is required for the submission of records to the GPhC:

• Log onto the online portal
• Transfer the records or update the existing records on the portal (individuals are required to keep a paper copy or online portal, as the GPhC is not allowed to keep the records indefinitely)
• Submit up-to-date and completed records.

If an individual can’t submit the required records at renewal registration, the GPhC must be contacted as soon as possible to inform them of the reason.