Task
Task
Go and watch this example CPPE consultation. The consultation is a face-to-face interaction in a community pharmacy. The video is recorded as a remote consultation, after considering the resources for and environmental impact of recording the consultation face-to-face. We invite you to imagine this as a face-to-face interaction, and we hope this is of minimal disruption to your learning experience.
Access the selected standards table for the ‘Initiating a discussion’ stage of the consultation here. As you watch, decide which of the standards you think the pharmacy professional did and did not demonstrate, and place a tick in the appropriate box in the table.
After watching the video, consider the following:
- How would you continue the consultation with Fez if you were the pharmacy professional?
- What questions would you ask?
- What techniques would you use?
Further information
For more on how to deliver personalised care that aligns with ‘what matters’ to the person, as well as their healthcare needs, visit the NHS England Personalised care page.
Greener NHS is working with patients, clinicians and the industry to reduce emissions by reducing waste, including medicines wastage, and ensuring that the right medicines are available.
To learn more about this, visit their Areas of focus.
For further resources on environmental sustainability, visit the CPPE Environmental sustainability learning gateway.