• Welcome
  • Hayfever explained
  • Treatment choices
  • Easing itchy eyes
  • All-in-one relief
  • Treating nasal congestion
  • Added advice
  • When to refer
  • Scenario
  • Assessment Questions
  • Action & Evaluation


This Professional Assistant module is about Hayfever. It will consider the symptoms and treatment options for hayfever.


After studying this module, assistants will:

  • Be familiar with the symptoms of hayfever
  • Understand how customers can prevent symptoms of hayfever
  • Know the OTC treatments available
  • Be able to respond to customers’ different needs and advise them on the most suitable treatment choices.

About this module

This module is suitable for all members of the pharmacy team who wish to increase their knowledge of common conditions, treatment options and communication skills.
This module has been endorsed with the NPA’s Training Seal as suitable for use by pharmacy teams as part of their ongoing learning.



Click here to download a PDF of the module as it appeared in print. You can still use your online learning log to record your learning outcomes and impact on your practice.


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