Well: We won’t profiteer from COVID-19

Latest

Well: We won’t profiteer from COVID-19

In Latest

Well Pharmacy has said it is seeking to avoid patients having to pay higher prices during the coronavirus epidemic and will not try to “profiteer from this situation”.

As the UK entered the ‘delay’ phase of tackling the COVID-19 outbreak, the multiple said it was “committed to holding the price of core lines where possible” and that in order to meet growing customer demand it was introducing new, competitively priced products (a spokesperson told Pharmacy Network News this mainly concerns hand gels and wipes at present).

Despite the spike in demand, Well said its supply chain network is “currently coping very well and we have plenty of stock of key supplies”. This includes pharmaceutical grade face masks “because so many customers are asking for them”.

“Any availability problems are just where we are needing to replenish the stock from or distribution centre after high sales,” the company said.

Like Boots and LloydsPharmacy, Well has begun limiting purchases of hand sanitiser to two per customer in all its pharmacies.

‘Unprecedented times’

The company advised any patients who are required to self-isolate to ask a friend or relative to collect their prescription, and stressed they should not attend the pharmacy themselves as this could place others at risk.

Self-isolating patients who normally have their medicines delivered to their homes should contact the pharmacist so delivery drivers can make necessary adjustments, Well said.

However, patients should only ring the pharmacy if “absolutely essential” the company added. “There may be times when we have to provide a restricted service which may result in it taking slightly longer to get prescriptions ready.”

A spokesperson said: “We want to reassure our patients that we’ve been planning to make sure we continue to provide quality pharmacy services for them during these unprecedented times.”

Record my learning outcomes

Latest

Inspiring stories related to health, fitness and the pursuit of wellbeing

Share:

More like this

bookmark_icon_off
Latest

Go compare – burden of disease in England

England outperforms other home nations in most areas of disease burden.

1 Min Article

bookmark_icon_off
Latest

E-referral added to NHS app to reduce missed appointments

Patients have been given easier access to the NHS e-referral service after it was integrated into the NHS app.

1 Min Article

bookmark_icon_off
Latest

More powers to be devolved to GPhC under proposed legislation

The Government is proposing that health regulators such as the GPhC are given greater powers to set more of their operating procedures.

1 Min Article

bookmark_icon_off
Latest

Royal Family hails pharmacy teams in Covid-19 fight

The Royal Family last night paid tribute to pharmacists and their teams in the fight against coronavirus.

1 Min Article

bookmark_icon_off
Latest

BHF warns of gender divide in heart attack treatment

Stark inequalities in awareness, diagnosis and treatment of heart attacks are leading to women dying every day in the UK, according to the BHF. 

1 Min Article

bookmark_icon_off
Latest

Use pharmacies to support cancer patients, says RPS

The Royal Pharmaceutical Society calls for pharmacies to be utilised to support people with cancer.

1 Min Article

Recommended Learning

bookmark_icon_off
Sponsored education

Update your knowledge of erection problems with key learning updates from recent research

2 Min Module

bookmark_icon_off
Sponsored education

Frontline Tackling Fleas & Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

10 Min Module

bookmark_icon_off
Sponsored education

OTC Omeprazole tablets 20mg: an opportunity for pharmacy

This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.

10 Min Module

bookmark_icon_off
News

Bacterial vaginosis (BV): Test and treat

This short module is designed to help you have conversations with customers about Canestest and Canesbalance Bacterial Vaginosis Vaginal Gel.

10 Min Module

bookmark_icon_off
Sponsored education

Managing dry eye and blepharitis

Discover the link between dry eye and blepharitis and learn how to help customers effectively manage these conditions.

10 Min Module

Sponsored education

Supporting parents of babies with feeding issues

Common feeding feeding issues, including coloc, reflux and regurgitation, and some of the ways they can be managed

10 Min Module