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Cold, cough and sore throat

Colds, coughs and sore throats are extremely common. Here’s how you can help customers to ease their symptoms.

Colds, coughs and sore throats are extremely common, particularly in winter when cold and flu viruses are widespread. Here's how you can help customers to ease their symptoms.

Colds, coughs and sore throats are common ailments, especially among children, and they are particularly prevalent during winter. Although there's no cure for the common cold, treatments are available to help relieve the unpleasant symptoms.

Objectives

This module will tell you how to:

  • Recognise the possible symptoms of coughs, colds and sore throats
  • Understand the actions and uses of different types of treatments available to relieve the symptoms
  • Offer additional advice to the customer to manage the conditions
  • Know when to refer to the pharmacist.
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