Acne:

• Help prevent scarring by resisting the temptation to squeeze, pinch or pick spots
• Use acne treatment regularly and give it time to work (at least two months)
• Wash skin with a gentle cleanser morning and night. Avoid very hot water, strong detergents and harsh astringents. Gently pat skin dry with a clean towel
• Regularly wash hair, especially if it falls over the face
• There is no evidence that greasy or sweet foods cause or aggravate acne. However, a good, balanced diet is important for maintaining general health
• There is no evidence that acne is made worse by wearing make-up, but customers could try using products that are oilfree and non-comedogenic (i.e. won't clog pores).

Cold sores:

• Try not to pick or touch a cold sore, other than when applying topical products, to avoid causing more pain or spreading the virus
• Treatments should be dabbed on, not rubbed
• Always wash hands after touching cold sores and applying treatments
• Do not share items that come into contact with cold sores, such as towels, lipsticks or cutlery
• If sunlight triggers cold sores, try using a lip balm with a sun protection factor of 15 or higher. Use a pot rather than a stick to prevent contamination
• For contact lens wearers, ensure hands are washed carefully before handling lenses as there is a risk of infecting the eyes with the virus.