Modules

Medicated skincare

Skin conditions such as acne and cold sores aren't usually serious but as they are visible on the face they can affect confidence.

25 Sep 2015 , 900 Min Module

Oral health

As well as going to the dentist regularly, many customers will come to the pharmacy for advice about oral health problems.

24 Sep 2015 , 900 Min Module

Child skincare

Many skin conditions can affect babies and children. Some can be treated easily with OTC products but others -need further care.

24 Sep 2015 , 900 Min Module

Child health

Babies and young children are particularly prone to minor ailments but many can be treated with OTC products.

24 Sep 2015 , 900 Min Module

Allergy

One in four people suffer from an allergy at some point so you're likely to get lots of requests for advice and products.

24 Sep 2015 , 900 Min Module

Questions: open or closed?

This service excellence module focuses on using your professional judgement to know whether to ask open or closed questions, including scenario-based learning.

23 Sep 2015 , 900 Min Module

Head lice

About three million people may be affected by head lice each year so it's a subject you are likely to be asked about quite often.

23 Sep 2015 , 900 Min Module

Scalp problems

Scalp problems can seem trivial to non-sufferers but they cause emotional problems as well as physical symptoms.

23 Sep 2015 , 900 Min Module

Footcare

Taking 6,000 steps a day, it’s not surprising that there are many problems that can affect the feet but OTC products can help.