Oral care


  • Welcome
  • Oral health
  • Teeth and Gums
  • Tooth decay
  • Gum disease
  • Toothache and sensitive teeth
  • Bad breath and mouth ulcers
  • Teething
  • Self care tips and when to refer
  • Assessment questions
  • Action & Evaluation


This OTC module is about oral care. It will consider the management and prevention of common oral health problems.


After studying this module, assistants will:

  • Be familiar with the structure of teeth and gums
  • Be aware of the health benefits of a good oral care routine
  • Be familiar with the causes of dental decay, bad breath and sensitive teeth
  • Understand the symptoms of mouth ulcers and gum disease
  • Be able to pass on tips that will help customers to look after their oral health.


Jane Feely, PhD

About this module

This module has been endorsed with the NPA’s Training Seal as suitable for use by medicines counter assistants as part of their ongoing learning. Complete the questions at the end to include in your learning log.



Click here to download a PDF of the module as it appeared in print. You can still use your online learning log to record your learning outcomes and impact on your practice.


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