Sore throats and antibiotic resistance

This module will help you to understand and educate customers about the risks of antibiotic resistance, and recommend products to help them effectively manage their sore throat symptoms.

In Sponsored modules

10 minute module

Sore throats and
antibiotic resistance

Pharmacists and pharmacy teams are often the first port of call for minor ailment queries when customers are feeling unwell. Being at the forefront of healthcare is a great opportunity to add value and offer additional health advice when appropriate. A good example is sore throat, where you can not only help customers manage symptoms, but also educate the general public about the potential risks associated with antibiotic overuse.


  • Understand the significance of antibiotic resistance
  • Learn how to manage sore throats in the pharmacy
  • Recognise when to refer a customer to the pharmacist or GP.

Product information available at the end of the module

Content developed by Mylan working together with CIG Healthcare Partnership.
© 2020 CIG Healthcare Partnership
Job number: DIFF-2019-0010Date of preparation: December 2019
Adverse events should be reported. Reporting forms and information can be found at Adverse events should also be reported to Mylan by phone: 0800 121 8267 or by email: By reporting side effects you can help provide more information on the safety of medicines.


More like this

Sponsored modules

FRONTLINE – Tackling Fleas and Ticks

This NPA-accredited module will enable you to have confident conversations with customers, helping them manage fleas and ticks both on their pets and in the home.

20 Min Module

Sponsored modules

Challenge your thinking on warts and verrucas

Discover different treatment options for warts and verruas and when to recommend them to your customers, based on their individual needs

17 Min Module

Sponsored modules

Supporting customers to sleep better

Explore the rotating pack shot to find out more about Nytol Liquid Caramel Flavour, a clinically-proven alternative to sleeping tablets, and understand how you can support customers to sleep better.

5 Min Module

Sponsored modules

Challenging your thinking about oral pain relief

This short module contains three videos that review evidence about OTC pain relief, to challenge your thinking when recommending products.

27 Min Module

Sponsored modules

Biological medicines and biosimilars

This module explores biological and biosimilar medicines, and will increase your understanding of the guidelines surrounding the brand prescribing of these drugs and your role in their supply

56 Min Module

Sponsored modules

Fungal Nail Roundup

Complete this short interactive module to refresh your knowledge on identifying and treating fungal nail infections, and discover more about a product you can recommend to customers.

6 Min Module

Recommended Learning


Confident pet health conversations

Learn 3 key steps to having more confident conversations with customers about pet health products.

3 Min Module

Sponsored modules

Understanding abdominal pain, cramps and IBS

This short video explains the symptoms of irritable bowel syndrome (IBS) and how it differs from abdominal cramps to help you recommend a suitable product for your customer’s needs.

8 Min Module

Sponsored modules

Dry eye consultations

Work through a customer consultation to determine the possible cause of stinging, gritty eyes and recommend an effective treatment to help ease these symptoms.

19 Min Module

Sponsored modules

Relief from the nasal symptoms of allergy

With NHS England advising that OTC products should no longer be prescribed to treat mild-to-moderate hayfever, pharmacy’s role in supporting sufferers is more important than ever. This module includes self-care advice and product recommendations to aid customer conversations.

7 Min Module

Sponsored modules

Abdominal discomfort: Multi-symptom relief with Buscomint

Discover the key benefits of a product that offers multi-symptom relief from abdominal pain, cramps and bloating, plus lifestyle advice to help manage symptoms.

10 Min Module

Sponsored modules

Treating fungal nail infections

Understand how fungal nail infections develop and help manage customer expectations around treatment

9 Min Module