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Scenario

“How’s your dad getting on?” asks pharmacy technician Vicky as she hands over Mr Wheeler’s prescription.

“Alright…” he says. “We’ve come to terms with the Alzheimer’s diagnosis now and just want to reassure him that he will be looked after, no matter what. I was interested to hear about that new drug they’ve discovered. Is that something you think we might be able to get in the pharmacy any time soon?”