Understanding the common cold
With colds so common, it is really important that pharmacy staff know how to advise customers on preventing and managing the virus, particularly at this time of year when it is more prevalent.
- Understand what causes the common cold and how it spreads
- Know the symptoms of the common cold, and how to distinguish it from flu
- Recognise the symptoms and signs that warrant referral for medical advice
- Be able to advise on the management of common cold.