Bite-sized learning

In In-depth

Follow this topic

Bookmark

Record learning outcomes

Hello lovely readers! May is certainly coming in hot (and I’m not just talking about the gorgeous weather we have been having). It is all systems go here at TM with the Recognition of Excellence Awards just a month away. We can't wait to reveal to you our exceptional cohort for 2025, keep up with us on socials at #RoE25. This is all whilst we deliver to your pharmacy door the latest learning and insights in health, common conditions, OTC medicines and self care advice.

This month, take a bite out of our oral health feature on and feel confident advising patients with some common concerns.

If you champion the health campaigns in your pharmacy, discover what you can get involved in and raise awareness for in June, with signposting to free resources you can use.

As we continue with our Counter Conversations series, module 5 helps you to manage challenging interactions. Pharmacy teams on the frontline not only have to excel in their OTC and condition knowledge but also be equipped to handle difficult situations. This may involve implementing communication techniques to manage angry or upset customers. Follow the link to start watching our easy-to-follow bite-sized video learning!