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Training Matters contains a library of high-quality educational e-learning modules, videos and articles to support your ongoing learning.
Yes, we have content suitable for all abilities, with topics covering business management, clinical, practice and OTC. Our aim is to help you keep up to date and develop your skills and knowledge to positively influence patient outcomes and customer experiences.
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There are three ways you can find relevant content. Firstly, the homepage will display suggestions for you. If you are logged in, we can tailor the content to your particular job role and topics of interest, as well as making it easy for you to see what’s trending. Secondly, you can use the “search” function at the top of the website. Finally, you can click on “explore” in the main menu and browse topics of interest to you.
We have a range of modules and videos ranging from 2 minutes up to 15 minutes. There is something for everyone, even if you are short on time.
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You have to register an account on Training Matters and login to access your personal, secure learning log.
It documents all the learning you have recorded, including completed learning, learning in progress and bookmarked learning you have saved to do later.
Yes, pharmacists and pharmacy technicians also have the ability to record and add their own revalidation entries to their learning log in line with GPhC requirements.
Yes, if you record learning on more than one website, it will be displayed in your learning log which is shared across all the accounts you have registered with The Training Matters.
Certificates are available at the end of every module, after the assessment questions. They are also accessible via the learning log.
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Communications International Group Limited (CIG), the largest, most experienced publisher in the UK pharmacy sector. CIG is the UK’s leading provider of sector-specific news and training, publishing 15 healthcare and beauty titles including Pharmacy Magazine, Training Matters, P3Pharmacy, Independent Community Pharmacist and Beauty Magazine. Over the years the company has built an enviable reputation in pharmacy, journalism, education, training, regulatory, awards and conferences, that today amounts to more than 350 years of healthcare industry experience.
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CPD, 24 Apr 2024 Training Matters , 10 Min Module
CPD, 24 Apr 2024 Training Matters , 10 Min Module
Learning, 24 Apr 2024 Training Matters , 10 Min Module
Learning, 24 Apr 2024 Training Matters , 10 Min Module
Learning, 24 Apr 2024 Training Matters , 15 Min Module
Learning, 24 Apr 2024 Training Matters , 15 Min Module
Conditions, 24 Apr 2024 Training Matters , 1 Min Article
Conditions, 24 Apr 2024 Training Matters , 1 Min Article
Conditions, 24 Apr 2024 Training Matters , 1 Min Article
Conditions, 24 Apr 2024 Training Matters , 1 Min Article
In-depth, 24 Apr 2024 Training Matters , 1 Min Article
In-depth, 24 Apr 2024 Training Matters , 1 Min Article
UK sexual health experts are warning Brits against increasing rates of syphilis infections, and why they serve as a ‘wake up call’ to the state of sexual health services.
24 Apr 2024 , 1 Min Article
From the NHS AI Lab to a tool that can grade the severity of rare cancer, artificial intelligence is playing an increasing role in healthcare – but what are the benefits and risks?
07 Dec 2023 , 1 Min Article
Bedbugs have hit the headlines recently, with fears that infestations in Paris have made it to London…
13 Nov 2023 , 1 Min Article
New statistics show that excessive alcohol consumption is still a problem for many people, so what can community pharmacy teams do to help them recognise and moderate their intake?
05 Oct 2023 , 1 Min Article
A new BMJ study has raised eyebrows as it marks the first-time human blood cells have been used to test period products.
13 Sep 2023 , 1 Min Article
As the world of medicine advances, why is the UK’s maternal mortality rate rising?
10 Aug 2023 , 1 Min Article
As WHO publishes its first AMR research agenda, and a UN report lays bare the threat of superbugs, what role can pharmacy play in AMR protection?
13 Jul 2023 , 1 Min Article
A 2023 report has identified some of the greatest environmental threats to health in the UK.
14 Jun 2023 , 1 Min Article
The herbal medicines category can be confusing to navigate, but the right advice from pharmacy teams can lead to satisfied and informed customers, and increased sales for the pharmacy.
11 May 2023 , 1 Min Article
We are all aware that our bodies follow circadian rhythms. But how can upsetting those rhythms affect our overall health?
12 Apr 2023 , 1 Min Article
Anaphylactic reactions to peanuts and shellfish are widely publicised… but what about exercise?
14 Mar 2023 , 1 Min Article
As March is National Bed Month in the UK, we’re turning our attention to sleep, with a closer look at its importance for overall health and wellbeing.
08 Feb 2023 , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Training Matters , 1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Training Matters , 1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Training Matters , 1 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Training Matters , 1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Pharmacy Magazine , 4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Training Matters , 1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
Practice, 16 Oct 2023 Training Matters , 1 Min Article
Over the last 23 years, Julie Hatton has become an integral part of her community as the shop manager at Rose Chemist.
Practice, 13 Sep 2023 Training Matters , 1 Min Article
After leaving college unsure about what the future held, Lottie Patterson has found a new purpose with a career in pharmacy.
Practice, 11 Aug 2023 Training Matters , 1 Min Article
After 23 years in the industry, Melanie Sanderson does a little bit of everything when it comes to working in the pharmacy.
Practice, 14 Jun 2023 Training Matters , 1 Min Article
With the Recognition of Excellence Awards 2023 just around the corner, TM catches up with last year’s Service Excellence Award winner Lisa O’Neill
Practice, 11 May 2023 Training Matters , 1 Min Article
An accident could have meant the end of Naomi Rettig’s career in pharmacy, but instead she forged a new path.
Practice, 11 Apr 2023 Training Matters , 1 Min Article
Teodora Stoica has only been at her current pharmacy for just over a year, but through her hardworking and attentive nature, she has already made an impact on the community
Practice, 23 Apr 2024 Tinkal Desai ,1 Min Article
In her close-knit community in Bristol, Ella Walker spends her days carefully attending to pharmacy patients, whatever their needs may be.
Practice, 25 Mar 2024 Tinkal Desai ,1 Min Article
Manager? Adviser? Caregiver? All of the above? TM talks to Jessica Gapper about how she juggles her many responsibilities as an ACT and store manager.
Practice, 08 Feb 2024 Tinkal Desai ,1 Min Article
After a decision to change careers, Ana Pazeiro has found her role in pharmacy most fulfilling.
Practice, 15 Jan 2024 Tinkal Desai ,1 Min Article
Full details on the NHSE and CPE websites. Support package for contractors to be announced soon.
Practice, 23 Nov 2023 Tinkal Desai ,4 Min Article
Pharmacy manager, Katie Laver, was thrown in the deep end early on in her pharmacy career after being promoted four months in.
Practice, 13 Nov 2023 Tinkal Desai ,1 Min Article
Since she first started at Boots as a customer advisor, Emily Cassidy knew pharmacy was where she belonged.
Practice, 16 Oct 2023 Tinkal Desai ,1 Min Article
Over the last 23 years, Julie Hatton has become an integral part of her community as the shop manager at Rose Chemist.
Practice, 13 Sep 2023 Tinkal Desai ,1 Min Article
After leaving college unsure about what the future held, Lottie Patterson has found a new purpose with a career in pharmacy.
Practice, 11 Aug 2023 Tinkal Desai ,1 Min Article
After 23 years in the industry, Melanie Sanderson does a little bit of everything when it comes to working in the pharmacy.
Practice, 14 Jun 2023 Tinkal Desai ,1 Min Article
With the Recognition of Excellence Awards 2023 just around the corner, TM catches up with last year’s Service Excellence Award winner Lisa O’Neill
Practice, 11 May 2023 Tinkal Desai ,1 Min Article
An accident could have meant the end of Naomi Rettig’s career in pharmacy, but instead she forged a new path.
Practice, 11 Apr 2023 Tinkal Desai ,1 Min Article
May does not fall short when it comes to providing worthy health campaigns for the pharmacy team to get on board with.
Campaigns, 23 Apr 2024 Training Matters , 1 Min Article
Campaigns, 23 Apr 2024 Tinkal Desai , 1 Min Article
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
24 Apr 2024 , 10 Min Module
This series is written for pharmacy teams and aims to prepare the whole team for their involvement in the Pharmacy First service. It focuses on understanding the service, how to refer and how to manage those not eligible for referral, with OTC recommendations and advice.
24 Apr 2024 , 10 Min Module
More than three million people in the UK are estimated to experience urinary incontinence, making the advice and support available from the pharmacy crucial.
24 Apr 2024 , 15 Min Module
This handy 10-minute clinic is designed to act as a quick reference guide that will help you when advising customers in different category areas. The flowchart will lead you through the decision-making process to help you respond to customer queries. This month, we look at the advice you can offer and the products you can recommend to customers suffering with foot problems.
24 Apr 2024 , 10 Min Module
Welcome to the first module in our series looking at dermatology. It is based on the Centre for Pharmacy Postgraduate Education (CPPE) Dermatology: An introduction to managing common skin conditions programme, and is designed to give you an overview and better understanding of this area of practice.
23 Apr 2024 , 10 Min Module
Seasonal allergic conjunctivitis can be easy to mistreat, as people often think they are 'just coming down with something'. This scenario shows how you can identify the condition and guide customers to the best treatment for them.
23 Apr 2024 , 1 Min Module
Discover a single tablet, Pharmacy-only paracetamol product and the pain relief benefits it can offer your customers
16 Apr 2024 , 5 Min Module
This video will help you refresh your recommendations for allergic rhinitis and understand the key benefits of fexofenadine
16 Apr 2024 , 5 Min Module
Continue our Sleep & Stress series and discover how non-medicated products can help with sleep and stress issues
16 Apr 2024 , 5 Min Module
Welcome to our CPD module series for community pharmacy technicians. Written in conjunction with the Pharmacy Magazine CPD series, it will mirror the magazine’s programme throughout the year. The series has been designed for you to use as part of your continuing professional development. Reflective exercises have been included to help you put your learning into practice.
26 Mar 2024 , 10 Min Module
The hayfever season – starting as early as January – is coincident with large numbers of people looking to their pharmacy for help. To cope with this influx, pharmacy teams need to be on the ball with OTC solutions and remedies.
26 Mar 2024 , 15 Min Module
Nutrition, medicines and myths: evolution of pharmacy practice
25 Mar 2024 , 10 Min Module
The number of hayfever sufferers in the UK is expected to soar to 31.8 million by 2030, with the pollen season starting as early as January.
24 Apr 2024 , 1 Min Article
When it comes to the skin, there is more than meets the eye – literally. Only the first layer of the skin is visible, which in combination with two other layers, works constantly to protect and insulate the body.
24 Apr 2024 , 1 Min Article
Oral health is a key indicator of overall general health and wellbeing, with pharmacy teams at the front line of detection and prevention of many mouth problems.
23 Apr 2024 , 1 Min Article
We are all familiar with the sayings “trust your gut” and “follow your gut” but what is this intuitive value we have placed here? Training Matters explores why the gut has become known as the epicentre of health and how to maintain it.
25 Mar 2024 , 1 Min Article
Many people believe that aches and pains are inevitable as we age, but this is not the case. Training Matters explores how simple changes and habits can positively impact joint and muscle health
25 Mar 2024 , 1 Min Article
In a world overwhelmed by new technology, health tracking apps are a genuinely useful tool that regular people can use to keep tabs on their health.
25 Mar 2024 , 1 Min Article
Amidst an alarming increase in STI infections in the UK and funding cuts to sexual health services, more people will be looking to the pharmacy for help.
12 Feb 2024 , 1 Min Article
The early detection of health conditions is often crucial to successful treatment and maintaining long term health. This feature explores how the pharmacy can become the place patients turn to for testing.
08 Feb 2024 , 1 Min Article
Heartburn and indigestion are common but often mistaken for one another, so how can pharmacy teams help customers identify and tackle these different conditions?
08 Feb 2024 , 1 Min Article
Pregnancy can have an impact on many aspects of a woman’s mental and physical health. This feature explores a range of conditions that can occur during pregnancy and how the pharmacy can help.
15 Jan 2024 , 1 Min Article
This feature explores the importance of vitamin B12 and the vital role it plays in maintaining our overall health.
15 Jan 2024 , 1 Min Article
Men cannot afford to be reticent to talk about their health, as UK mortality statistics show. This article explores how pharmacy teams can help men engage with issues of sexual health.
15 Jan 2024 , 1 Min Article